Checkpoint SecureClient - Mac version won't start up

Posted on 2008-11-13
Last Modified: 2013-11-12
I have been using Checkpoint Securemote as a VPN for years. After installing Leopard 10.5.5 my machine would not start up. I made it a target disk and deleted the folder LaunchDaemons and the machine works ok. But if I install Checkpoint now, the icon does not appear on the taskbar and I get a message "Services not Started, reboot". If I try to start services manually, I get:

Last login: Thu Nov 13 21:41:52 on ttys000
[Platinum:~] Crystal% source /opt/CPsrsc-50/.cshrc
[Platinum:~] Crystal% sudo scc startsc
Starting SecureClient services...
launchctl start error: No such process
launchctl: Couldn't stat("/Library/LaunchDaemons/SecureClient.plist"): No such file or directory
nothing found to load
Failed to start SecureClient services          
[Platinum:~] Crystal%

On my other Mac where Checkpoint works fine, there is no such file. I tried to create one, but I am told I have insufficient permissions. Is this perhaps a root-administrator-user issue? The install file for Checkpoint on Macs is attached.
Question by:redjay
    LVL 3

    Assisted Solution

    Is your other Mac running Leopard? Have you checked with CheckPoint to ensure you are running a Leopard compatible version, and that it is the latest version? Did you upgrade your Mac from 10.4 to 10.5, and keep existing software? Sometimes software just needs reinstalled after such a task - I know of several apps that don't like the transition and need reinstalled. I also know of a few apps that were very glitchy in Leopard period and had to wait for a new version to come out (one of those apps finally released the new version in September, 2008 which is ridiculous if you ask me . . .)

    Anyway, check all of that and let me know.

    Accepted Solution

    Hi call - thanks. I just found the solution - hidden in the Checkpoint Release Notes for Mac OS X. It says that if you upgrade you must first uninstall Checkpoint then reinstall. And if you forget, there is a magic way of uninstalling on the command line. I followed all that, and it worked.

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