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Odd network/folder sharing problem

I had a guy come to me today saying only some of his offline files were showing up in his laptop. I noticed he only had 3gbs free on the c drive and the folder he was trying to sync was 2.3gb. I resized the partition. I read that there were some issues with syncing file greater than 2gb. I moved one of the 600mb folders out of the sync folder. Did not work.

As I looked into it more I noticed something weird. I can view his files on the network via the mapped drive however, I cannot browse to the folder in network places or by typing the path in the browser. I double check AD and he's fine there. I did add a new file to the mapped drive and it showed up on the server side. Any suggestions?
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silver1386
Asked:
silver1386
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1 Solution
 
marques_salazarCommented:
Is the server he is syncing from listed in network places?
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crumpledCommented:
Is he mapped to the drive using an alternate username?
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crumpledCommented:
Did his domain password expire while he was working remotely?  If so, have him login with his machine plugged into the local office network.
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silver1386Author Commented:
No, it doesn't appear to be syncing. When I click on the folder to sync it says success very quickly. I deleted the old sync files off his pc and the same thing still happens. He is using the same user name, but I will try logging in with another account and test it as well as changing the password.
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