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Hi, jmiller9932.<br />
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No need for a contact in AD. &nbsp;Do you have a service provider and did you configure the Outlook Mobile Options (Tools &gt;&nbsp;Options &gt;&nbsp;Mobile Options)?
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Hi, jmiller9932.

No need for a contact in AD.  Do you have a service provider and did you configure the Outlook Mobile Options (Tools > Options > Mobile Options)?

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I just looked into that, and you have to pay for that service. Are there any other options? User does have a service provider (AT&amp;T). <br />

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I just looked into that, and you have to pay for that service. Are there any other options? User does have a service provider (AT&T).


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Not that I've seen. &nbsp;To the best of my knowledge the feature only works with those service providers.
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Not that I've seen.  To the best of my knowledge the feature only works with those service providers.

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Alerts don't seem to work very well. We have secured email as much as we can and are sending it through a third part email to get to the phone. <br />

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Alerts don't seem to work very well. We have secured email as much as we can and are sending it through a third part email to get to the phone.


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I was asked to create a rule for a user that does not have a company phone. User wants an alert sent via MMS txt to the phone whenever a member of the Administrative team sends said user an email. There is an option for this in Outlook 2007 rules and alerts, but when the rule is setup it doesn't send to the phone. I have made sure that the address is right, and the phone will receive email to txt. <br />
Question: Do I need to create a contact in AD for this to work or is there a trick to getting it to work? 
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I was asked to create a rule for a user that does not have a company phone. User wants an alert sent via MMS txt to the phone whenever a member of the Administrative team sends said user an email. There is an option for this in Outlook 2007 rules and alerts, but when the rule is setup it doesn't send to the phone. I have made sure that the address is right, and the phone will receive email to txt. 
Question: Do I need to create a contact in AD for this to work or is there a trick to getting it to work? 

Outlook Rules: Setting up alerts to a mobile device

A cellular phone (also known as a mobile phone, cell phone, hand phone, or simply a phone) is a telephone that can make and receive telephone calls over a radio link while moving around a wide geographic area by connecting to a cellular network provided by a mobile phone operator, allowing access to the public telephone network. Mobile phones that offer services such as text messaging, email, Internet access, business applications, gaming, photography and more general computing capabilities are referred to as smartphones.

Cell Phones

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.