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Outlook Rules: Setting up alerts to a mobile device

I was asked to create a rule for a user that does not have a company phone. User wants an alert sent via MMS txt to the phone whenever a member of the Administrative team sends said user an email. There is an option for this in Outlook 2007 rules and alerts, but when the rule is setup it doesn't send to the phone. I have made sure that the address is right, and the phone will receive email to txt.
Question: Do I need to create a contact in AD for this to work or is there a trick to getting it to work?
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jmiller9932
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jmiller9932
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1 Solution
 
David LeeCommented:
Hi, jmiller9932.

No need for a contact in AD.  Do you have a service provider and did you configure the Outlook Mobile Options (Tools > Options > Mobile Options)?
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jmiller9932Author Commented:
I just looked into that, and you have to pay for that service. Are there any other options? User does have a service provider (AT&T).
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David LeeCommented:
Not that I've seen.  To the best of my knowledge the feature only works with those service providers.
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jmiller9932Author Commented:
Alerts don't seem to work very well. We have secured email as much as we can and are sending it through a third part email to get to the phone.
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David LeeCommented:
Sorry, but I have to object.  I answered the question and I deserve credit for it.  The fact that using the mobile service requires paying a 3rd-party and that it is more cost effective to simply buy a data plan has no bearing on whether the question was answered correctly.
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