Jerrod_W
asked on
Secondary email address cannot recieve emails - Exchange 2003 on SBS
Recently we had an employee of ours get married and adopt a new last name. I went through today and change the name / logon name / email address / etc for her. New email address and logon work just fine, but I am unable to send emails to her old email address. Under the user properties -> email addresses, I see her old email address as well as her new one. new_email@domain.com is the default, and works great. Whenever I send an email to old_email@domain.com it just bounces back saying that the email address is invalid. Any help would be appreciated.
tenaj-207
Delete the old email address wait five min. then readd the old email address again.
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ASKER
I'll let it sit overnight, and test it in the morning. Thanks for the suggestions. I should have figured slow Microsoft propagation.
ASKER
Still not working.
ASKER
After some more testing, I can send mail to that address for an external email address. When I use my internal email address however, it fails to send it saying the address is unknown.
ASKER
Ok. I figured it out. I forced the update on Recepient Update Policy. The current address book was cached and still trying to send it to the old configuration. After the update, it sent just fine.
Perfect
Just FYI
Internally, are must send out the email by typing the complete email address and not by resolving the name.
#wyn
Just FYI
Internally, are must send out the email by typing the complete email address and not by resolving the name.
#wyn
ASKER
Your first suggestion set me in the right direction. Thanks Ash
Glad to know that.
Cheers!
#wyn
Cheers!
#wyn