How to configure Sql mail

We are using SQL 2000 SP 4 on one of our test servers, sql mail has never been configured by the DBA who has now left.

Microsoft Exchange client is installed and outlook is set as the default client  and profile when I look in Control Panel Mail.  However there is no email accounts set up and this is the same on our live servers which are working.

in Sql Agent we have Outlook as the Mail profile and I can test on that and get a successful session.
The account is a domain account and is setup on the exchange server as

when I go down to SQL Mail configuration, select Outlook (whcih is the profile name setup) I get the follwoing error

Error 18030: xp_test_mapi_profile:  Either there is no default mail client or the current mail client cannot fulfill the messaging request.  Please run Microsoft Outlook and set it as a the default Mail Client.

I ran the sql query statement  xp_startmail and got the result below:
Server: Msg 18030, Level 16, State 1, Line 0
xp_startmail: Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.

It consultants assure me that Microsoft Outlook 2000 is  the default client.
Amanda WalshawBusiness Solutions AnalsystAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Kumaraswamy RCommented:
See attach file

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Kumaraswamy RCommented:
Check out this URL:;en-us;263556&Product=sql2k


You need to login as the SQL Agent on the machine, configure outlook, log
off and re-start SQL Agent.

Instructions for this are in the first URL I posted.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft SQL Server

From novice to tech pro — start learning today.