Collecting specific emails to one public folder.

Hi all,

I have a client that has a group of sales people. Each one of these sales people has a fax2email no setup to come to there individual mailboxes. They receive purchase orders on these numbers. Client has a problem in that staff take leave etc. and the faxed purchased orders line in that staffs inbox and unless someone opens the inbox and checks, they lie in wait.

Is there anyway using exchange that all incoming mail can be checked for mails from a specific sender and then copied into a public folder or similiar. I suppose I could create a rule on each persons outlook to do this?

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

1. You can do as you say and set up rules - but these only run when Outlook is switched on so the user's PC would need to stay logged on.
2.  You could set up permissions for other users to see each others in-box. That way if someone was on leave - someone else could be given responsibility top check their inbox. Once they have permissions they can do this from within their own outlook. Select File > Open > Other User's Folder - select the user and set their inbox and you will have access to their inbox.
To set the permissions, from the mailbox of the user who is going on leave - rightclick their inbox folder > select 'Properties' > Permissions - Add the user who will do the checking - and give them at least 'Author' level permissions.
3. Technically it would be possible to write an add-in for exchange to move messages automatically, but I don't know of any third party software which does this automatically - so if you can I would suggest using 2.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.