dsl77
asked on
Problems with hyperlink most properly DNS related
Hi Experts,
I have some XP clients that cant open some hyperlinks from Outlook. The traditional link \\server\shares\folder\fil e.doc displays the following:
Cannot find file \\server\shares\folder\fil e.doc. Make sure the path or Internet address is correct.
When sending out a new hyperlink with IP \\192.168.227.223\shares\f older\file .doc there no problem.
The above looks DNS related. But how to locate and fix this?
Thanks in advance.
/David
I have some XP clients that cant open some hyperlinks from Outlook. The traditional link \\server\shares\folder\fil
Cannot find file \\server\shares\folder\fil
When sending out a new hyperlink with IP \\192.168.227.223\shares\f
The above looks DNS related. But how to locate and fix this?
Thanks in advance.
/David
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ASKER
Hi war1,
The "Run this Links Diagnostics" part solved the issue.
Thanks mate!
/David
The "Run this Links Diagnostics" part solved the issue.
Thanks mate!
/David
You are welcome, :dsl77!
the \\servername is resolved by NetBIOS. You should be able to ping servername from the command prompt, but I suspect you can't. It would seem from this that you have either a local firewall that is blocking NetBIOS resolution for local traffic or that you have NetBIOS over TCP/IP disabled.