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dsl77

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Problems with hyperlink  most properly DNS related

Hi Experts,

I have some XP clients that cant open some hyperlinks from Outlook. The traditional link \\server\shares\folder\file.doc displays the following:
Cannot find file \\server\shares\folder\file.doc. Make sure the path or Internet address is correct.

When sending out a new hyperlink with IP \\192.168.227.223\shares\folder\file.doc there no problem.

The above looks DNS related. But how to locate and fix this?

Thanks in advance.
/David
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Sci-Fi-Si
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It might be worth cjecking your NetBIOS config.

the \\servername is resolved by NetBIOS. You should be able to ping servername from the command prompt, but I suspect you can't. It would seem from this that you have either a local firewall that is blocking NetBIOS resolution for local traffic or that you have NetBIOS over TCP/IP disabled.
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war1
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dsl77

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Hi war1,

The "Run this Links Diagnostics" part solved the issue.

Thanks mate!
/David
You are welcome, :dsl77!