[Last Call] Learn how to a build a cloud-first strategyRegister Now


Internet Explorer says page cannot be displayed intermittently

Posted on 2008-11-14
Medium Priority
Last Modified: 2013-12-08
On a client machine that has Windows XP SP3, the IE browser says the page cannot be displayed intermittently.  We have updated the IE version, ran repairs on it, searched for viruses and spyware, done restores, repaired the network connection, deleted and reinstalled the network connection but we are still having the same issue.  It seems like every other website will not display.  Any assistance offered would be greatly appreciated.  
Question by:regsamp

Accepted Solution

AdnanKurtovic earned 680 total points
ID: 22958865

Assisted Solution

onlico earned 660 total points
ID: 22958912
We've seen this randomly with some "legitimate" IE add-ons recently. Firstly, delete the SIGNUP folder within \Program Files\Internet Explorer\. Then restore IE's settings using the Tools > Internet Options > Advanced dialog box.

Author Comment

ID: 22959016
Did this: http://support.microsoft.com/kb/326155

And did this:
Firstly, delete the SIGNUP folder within \Program Files\Internet Explorer\. Then restore IE's settings using the Tools > Internet Options > Advanced dialog box.

But unfortunately still having the same issue.  
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 22960389
Looks like it may be the Go.Google redirect virus.  Trying the suggested malware remover now.  

Assisted Solution

originalbiffmalibu earned 660 total points
ID: 22960976
Here is my standard procedure to remove any malware from the system.  I would save it to a flashdrive because there is a recent virus out there that restricts the use of your CD drive.  Here is what to download:

Combofix (bleepingcomputer.com)
Smitfraudfix (search google)
superantispyware (superantispyware.com)
spybot search and destroy (safer-networking.org)
antivir  (free-av.com)

After the first screen that identifies your PC manufacturer and specs, windows will begin to load.  Before it loads, hit the F8 key repeatedly until you are presented with a boot menu.  You wish to boot to safe mode with networking.  This will allow you to update some of the software.  Windows installer doesn't work in safe mode so you can only run some of the software here.  Please install/run Combofix first.  When that has completed and while still in safe mode, install spybot S&D and update it.  Also run Smitfraudfix while in safe mode.  Smitfraud also offers a DNS hijack fix on its menu, run that as well.

Once those have all run successfully, you should be able to boot into windows the regular way and install anti-vir and superantispyware.  Update and run these as well.  SAS has a menu called "tools" that has reset procedures for IE and windows you may look at.  After that, you should be clean, if not, let me know and I'll point you to further procedures.

Author Comment

ID: 22961723
I got it removed with the Malware Antibytes program.  Thanks everyone.  

Featured Post

A Cyber Security RX to Protect Your Organization

Join us on December 13th for a webinar to learn how medical providers can defend against malware with a cyber security "Rx" that supports a healthy technology adoption plan for every healthcare organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
In threads here at EE, each comment has a unique Identifier (ID). It is easy to get the full path for an ID via the right-click context menu. However, we often want to post a short link within a thread rather than the full link. This article shows a…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
Suggested Courses
Course of the Month17 days, 22 hours left to enroll

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question