Cannot log into Entarasys switch

i have a entarasys matrix E 1h582-25 switch that I am trying to access and cannot log into. No one knows the username and password in addition I tried to console in using hyperterminal with the setting 9600 8-N-1 with VT100 but this does not work.

Is there something I am missing in the terminal settings
Is there a way to break into the switch and edit the boot code to change the password ala cisco switches.
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Look at this ( if you haven't yet:
chapter 3.10 is about logging in with RW

Here are some more manuals:

Hope it helps

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