We have an inspiron 1100 laptop that someone set the bios password on. We don't know what the password is. It's a Pheonix password and we tried the generic bios passwords that are out on the web.
we called dell and even with their service tag -> bios password generator, it doesn't unlock it. looking on the dell website, it seems that they changed the bios from phoenix to dell sometime down the line. and you can't upgrade the bios till you unlock the bios.
I think (the front line techs don't know) that their password generator is for the dell bios, not phoenix bios? any ideas then on how to unlock the phoenix bios password on a dell inspiron 1100?