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BSoD when accessing PC through Remote Desktop

I have an Windows XP PC in my company that had some viruses. When I tried to remote desktop onto that machine it would immediately get the BSoD. I had the computer shipped here and managed to clean up what I could but it still gets the BSoD.
Everytime I try and access the PC via remote desktop I get a BSoD with the following information:

"STOP: c000021a {Fatal System Error}
The Session Manager system process terminated unexpectedly with a staus of 0xc0000005 (0x7c80fd2d 0x002ef800).
The system has been shut down."

Can anyone assist me with this?

Thanks in advance.

dfxdeimos

Try running from the command prompt:

"sfc /scannow"

homerslmpson

ASKER

Didn't work. I tried what you suggested and it took a while to finish but when it was done I rebooted and it will still blue screen when you try to access it remotely.

ASKER CERTIFIED SOLUTION

dfxdeimos

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homerslmpson

ASKER

Yeah that's what I'm probably going to do.
Thanks for your help.

dfxdeimos

Best of luck.

sk_raja_raja

1.That error is typically due to bad RAM or a bad Windows driver. Swap the RAM out for ones you know are good. If you don't have any, try the diagnostic program at www.memtest.org, but there's a remote possibility that it will pass the test and still be bad.

To fix corrupt Windows drivers, you can do a repair install: http://www.dougknox.com/xp/tips/xp_repair_install.htm

2.Try going to hardware device manager, and force to "disable" the integrated graphics controller. It should show up with a "disabled" signal over its icon...its definitely got to be your video card.

3.https://www.experts-exchange.com/questions/22397953/Blue-screen-on-remote-system-attempting-Remote-Desktop.html

georgestark

two words "printer drivers" normally the problem

georgestark

wish we could answer all desktop questions with this and get the points. LOL