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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 195
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Can I send an alert when mail is recieved in Exchange mailbox to an external email account

I have users who only use OWA, webmail for exchange for a company,
many of these people are not full time staff, and only check their
exchange account once in a while, I would like, whenever they recieve
an email to their exchange account a standard text email is sent to
an external email address notifying them they have recieved a new
email in their exchange acount. So they will know to go and check
their exchange account.

For compliance reasons we do not want to forward the messages themselves to the external email addresses.
  • 2
1 Solution
Rajith EnchiparambilOffice 365 & Exchange ArchitectCommented:
"""For compliance reasons we do not want to forward the messages themselves to the external email addresses."""

That is one way!

Apart from that, you could try as to whether you could configure some Outlook rule to generate the alert.
Keith66EllisAuthor Commented:
The solution needs to be managed on the server side, not by the clients. I have about 300 of these Reps that use OWA and don't want to spend alot of time helping them to configure rules etc. I am pretty sure that there isn't a native method for this but I am hoping someoone knows of 3rd party software that has this functionallity?
Keith66EllisAuthor Commented:
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