My office uses the HP Compaq dc5750 Small Form Factor PC and we are running into a problem where the CDROM drive intermittently stops working and we will need to use a paper clip to open.
We've tried the following things with no success.
I. Uninstalled and reinstalled CDROM drive in the device manager.
2. Update the BIOS to 786E3
These have worked to temporarily solve the problem, but it always reoccurs. Does anyone have any ideas?