Removable Drives Not Accessible - "Access is Denied"

Posted on 2008-11-14
Medium Priority
Last Modified: 2012-05-05
Both of my removable drives have the red circle through them (see attached image).  When I click on the G:\ drive (a USB flash drive).  I got the error message "G:\ is not accessible.  Access is denied."

Any suggestions?

Thanks in advance!
Question by:Chris
  • 3
  • 2
LVL 59

Expert Comment

ID: 22963844
If you have an Acer pc, this page might be your answer:

LVL 24

Expert Comment

ID: 22964065
Try checking this out:
Instead of enabling this, try disabling it.
I hope this helps. Good luck.
LVL 59

Expert Comment

ID: 22970548
Orcadian, any feedback?
A Cyber Security RX to Protect Your Organization

Join us on December 13th for a webinar to learn how medical providers can defend against malware with a cyber security "Rx" that supports a healthy technology adoption plan for every healthcare organization.


Author Comment

ID: 23133837
LeeTutor - I tried the suggestions on the page you mentioned.  It looks like that would solve the problem.  However, when I tried to lock the drives (so that I could then unlock them) it asked for a password, which I didn't know.  It is a client's PC, so I will have to try to hunt down the password (or keep guessing) unless there is a way around the Acer password.  From what I've read, you have to take the PC to an authorized Acer shop to unlock it if you forget the password.  My client could buy a new PC for the time/expense it would take to do all that.

Thanks for your help.  Please let me know if you have any suggestions.
LVL 59

Accepted Solution

LeeTutor earned 2000 total points
ID: 23134654
Haven't had any experience with Acer elock.  Here is a web page with a couple of suggestions:


Author Comment

ID: 23177175
That link had the answer!  This post did the trick:

"Stop the services for elock in msconfig after that restart your pc. go into disk management assign a letter to your cd-rom. After assigning the letter go into contolpanel add remove programes and uninstall elock in there."

Thanks LeeTutor!

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses
Course of the Month17 days, 6 hours left to enroll

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question