Can't change a user's business unit or reassign a user's records.
Posted on 2008-11-14
I have a parent business unit with multiple child business units. For all users that are assigned to the child business units, I need to reassign them to the parent business unit (and disable the child business units). When doing this either in the Business Unit interface or the User interface, the Change Business Unit window says "Also, the current user cannot be moved because this creates authentication issues." When I try to change it anyway, I receive the error below.
An error has occured.
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I receive the same error when I try to reassign the user's records. I have made sure that the user does not have any records assigned to them, and I've even tried removing their roles.