We are running CRM 4.0 with Outlook 2007 set for offline access. When online we can see each others accounts and contacts. When offline we can only see the accounts and contacts we own. It looks as though I can modify the local data group to sync shared accounts/contact, yet when I try to access this from the Outlook menu I get "Insufficient Permissions" for the logged in user.
I am the CRM admin for my company and have given myself CEO, Salesperson and System Administor roles, but still cannot access this area.
What permission am I missing? Will I be able to modify the local data group to pick up those accounts/contacts that are shared by another person in my company?