error when updall process is executed in notes server

Posted on 2008-11-14
Last Modified: 2013-12-18
Hello all,

My server will do an "updall" during 2 a.m. but It will stop because of an error below.

stack base=0xBFFFE2FC, Stack size=3032 bytes
Panic: LookupHandle: Handle out of range
Stack base=0xbfffe2fc, stack size=5424 bytes
Fatal Error Signal=0x00000000b PID/TID=23194/-123855104
11/13/2008 2:15:02 Running cleanup script must run as a root

The proccess id 23194 is equivalent to "updall".
The last db updated is in the mtdata/mtstore.nsf
I also disable the mtc (mail tracking collector).
anyone knows How to solve this error?
Is it possible that my mtstore.nsf is damage?

thank you very much.
Question by:sy_geoffrey
    1 Comment
    LVL 46

    Accepted Solution

    Yes, indeed, the mtstore.nsf can get damaged or corrupt. Standard solutions: a Compact (might have to be done when the server is stopped) and/or a Fixup of the database. It is best to try first from the Admin client, so you can see what options are available. If the contents of the database are not so very important, stop the Domino server, rename the database to mtstore.bak and restart the server. AFAIK, the server will recreate the dtabase when it is needed.

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