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Cant get file previewer to work on outlook

I am installing outlook 2007 with the Office Customization Tool. When the users try to preview any microsoft office attachments they get with an email it gets an error message saying "file previewer is not installed" does anyone know why?
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1 Solution
Do you have the other programs installed? i.e. Word, Excel, etc

If so, I would try reinstalling office all together.
Any luck?
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