Problems with SEP 11.0.3011.2224 and Windows 2008 File Server hanging/disconnecting shares
Posted on 2008-11-15
We recently implemented a new Windows 2008 file server. We utilize DFS paths for mapping and redirecting access to files. eg. redirect mydocuments and application data to file server and also drive mapping to file shares via DFS paths. We installed the SEP 11.0.3001.2224 client and was only using the antivirus/antispam portion. Our end users (about 50 Windows XP SP2 with SEP 11.0.3001.2224 antivirus/antispam portion and about 45 Windows 2003 SP2 Terminal Server users) encountered daily disconnects from all network shares and about once/day our whole network would pretty much hang up with all users unable to function. Rebooting the Windows 2008 file server would get everyone back up and running - pretty much had to have everyone log off/on again to their workstation to get reconnected. This would happen between 2 and 4 times per day. Other symptoms included permission change issues, etc. You can imagine how my popularity rating in our organization plummeted while this kind of crap was going on!
Out of desperation, I brought our Windows Server/Hardware consultant in and we tried many different things to rectify the problem for a few days but nothing made a difference. In "Googling" the problem, I got onto the SEP 11.0 trail. I have since uninstalled the SEP 11.0.3011.2224 client and voila "No more hanging/disconnection issues". We have been using this product successfully on Windows 2003 servers since MR2 came out, but with the new Windows 2008 server, this product has been a nightmare.
Has anyone else encountered this issue and if so, suggestions on how to make this problem go away would be much appreciated.
Thank you in advance to all who can help out!