A cluster of strange symptoms

Posted on 2008-11-15
Last Modified: 2013-12-08
I'm hoping someone will recognize this cluster of symptoms and be able to relate it to a specific underlying problem.   I'm going to list the strange things that are happening in no particular order.

Symptom 1:   If I fire up Internet Explorer, it will appear on screen and then most times (9 of 10?), it will hang.  The progress bar along the bottom will indicate that the desired web page has partially loaded but nothing appears in the window.  It doesn't seem to matter what web site I'm requesting.   I can fire up both Firefox and Chrome and they have no problems.   If I manage to fire up IE and it works, then so long as I do not dismiss it, it will continue to work fine.

Symptom 2:    I can be working in any program and suddenly the system will become unresponsive.  A glance around the screen shows that all video activity has frozen but music keeps playing.  If I keep typing, the typing buffer captures my input.   In a moment, when the screen unfreezes, the stuff I typed during the freeze appears.   These freezes always last between one and two seconds and control always returns.   I haven't been able to discern any pattern as to what provokes these freezes except that I seem to be typing.   In other words, I can't recall a time where a freeze has occurred when I was not typing - but then if they did occur then, I'd probably not be looking at the screen anyway.

I don't know that the problem with IE and the freezes are related though it seems that they both showed up at the same time.  

I have rebooted the system and I have run scans with my AVG software looking for viruses and/or root-kits or whatever.   Nothing turns up.  

I'm running XP on an AMD Athlon X2 CPU.   XP is up to date with all security patches and service packs.

Does anyone recognize this scenario?

Your help will be much appreciated.
Question by:gallymon
    LVL 27

    Expert Comment

    No, i do not recognize the cluster of symptoms but you may like to try a repair of IE by using the sfc /scannow command, thus:
    Start > Run >   then type ...        
    sfc /scannow

    If unsuccessful try this IEFix:

    Internet Explorer Fix is a general purpose repair utility for IE which repairs IE by registering it's core DLL files, etc.
    LVL 27

    Expert Comment

    You're probably very familiar with the scannow command, but there are some useful tips on this page>
    "How to use the scannow sfc tool in Windows XP":

    Have you scanned for Malware?
    Malwarebytes' Anti-Malware:

    The problem could also be an Addon interfering with IE.  Suggest you disable Addons.

    If still unresolved you could check if there's a program running in the background interfering with Internet Explorer, and temporarily disable your antivirus, antispyware (even firewall) and any Symantec programs, with the PC disconnected from the internet.
    LVL 22

    Expert Comment


    Accepted Solution

    With IE - go to TOOLS / INTERNET OPTIONS.  Go to the CONNECTIONS TAB and click the LAN SETTINGS button.  Make sure that all the check boxes are unchecked (unless you use a proxy server.)  The automatically detect check box is a real pain.  Also go to the SECURITY tab and put all the icons in the middle window to DEFAULT.  Sometimes when an add on or a program messes with your security settings it can mess up IE.  After you do this close all IE windows and browse the net and see if that works.
    LVL 91

    Expert Comment

    if you have system freezes, and lockups, i suggest scanning for malware; run ALL these :
         adaware :
         Spybot :                                                               online scan for trojans                                   download                                check the log

    the other way to troubleshoot involves hardware testing...
    LVL 30

    Assisted Solution

    I would suggest simply removing Chrome and see what happens as well, make sure you follow their instructions for removal and reboot to confirm.  Chrome is still beta isn't it?  It may be interfering with your IE.

    Expert Comment

    hey gallymon,
    taking your system is not affected by any virus or malware, you might consider to track hardware failure as well.
    did you make any hardware changes recently?
    system hangs and freezings may very well occur because of a bad ram or about-to-die power supplier.
    i suggest you to first check your power supplier and fan for dust.

    Author Comment

    Gallymon here.   Friends, I have seen all of your suggestions and I am working my way through them in the order that they were suggested.   Thus far, I've tried the several things Jonvee suggested but with no success.    I will respond to all of your suggestions over the next few days.   Thank you so much for your help.

    Author Comment

    Orangutang, here's the Hijackthis.log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 15:45:28, on 2008-11-18
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18241)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
    C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
    C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
    C:\Program Files\Logitech\QuickCam\Quickcam.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\Program Files\RssBandit\RSSBandit.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Microsoft Encarta\Encarta Premium DVD 2006\EDICT.EXE
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\BOINC\boincmgr.exe
    C:\MetaGena Gena executables\MetaGena.exe
    C:\Program Files\BOINC\boinc.exe
    C:\Program Files\Salive\serversalive.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\Program Files\Winamp\winamp.exe
    C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
    C:\Program Files\PSM\psm.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Microsoft ActiveSync\WCESMGR.EXE
    C:\Program Files\Microsoft Visual Studio .NET 2003\Common7\IDE\devenv.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Java\jre6\bin\java.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Intuit\QuickBooks Pro\QBW32.EXE
    C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
    C:\Documents and Settings\dg\Desktop\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Matrox PowerDesk SE] "C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe"
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE
    O4 - HKCU\..\Run: [RssBandit] "C:\Program Files\RssBandit\RSSBandit.exe" -t
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [E06AXLRD_3073484] "C:\Program Files\Microsoft Encarta\Encarta Premium DVD 2006\EDICT.EXE" -m
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Craigslist Notifier] "C:\Program Files\WMF Technologies\Craigslist Notifier\CLNotifier.exe" min
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\dg\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Startup: BOINC Manager.lnk = C:\Program Files\BOINC\boincmgr.exe
    O4 - Startup: Encarta Dictionary Tools.lnk = C:\Program Files\Microsoft Encarta\Encarta Premium DVD 2006\EDICT.EXE
    O4 - Startup: MetaGena.lnk = C:\MetaGena Gena executables\MetaGena.exe
    O4 - Startup: Servers Alive.lnk = C:\Program Files\Salive\serversalive.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
    O8 - Extra context menu item: Subscribe in RSS Bandit - C:\Documents and Settings\dg\Application Data\RssBandit\iecontext_subscribebandit.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) -
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) -
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
    O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} (Bl_camera Control) -
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) -
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7E87AD7D-EBD1-4005-B7D0-A2BD1A25CB6D}: NameServer =,,,,
    O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks Pro\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Radmin Server V3 (RServer3) - Famatech International Corp. - C:\WINDOWS\system32\rserver30\RServer3.exe
    O23 - Service: Servers Alive (salive) - Woodstone bvba - C:\PROGRA~1\Salive\serversalive.exe
    O23 - Service: SlingAgent Service (SlingAgentService) - Sling Media Inc. - C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    End of file - 15955 bytes
    LVL 22

    Assisted Solution

    Actually, first see if IE works without add-ons by running:
    iexplore.exe -extoff
    LVL 27

    Assisted Solution

    Gallymon, from your HijackThis logfile i suggest you remove these entries >
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\dg\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

    [Removing "chrome" has already been suggested by mtz1of4 ]  
    Info on chrome.exe  >>

    Do you know the IP or Domain here>
    If not, this entry should be fixed>
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7E87AD7D-EBD1-4005-B7D0-A2BD1A25CB6D}: NameServer =

    Also it would be advantageous if you can reduce the number of Startup entries as described here >
    LVL 27

    Expert Comment

    This entry in my last comment should NOT be fixed, it slipped thru by accident >

    Author Closing Comment

    Thanks, Guys.  The system is better after a number of changes and over a number of days.  In addition to your suggestions, I upgraded to IE 8 Beta.   I'm not sure that everything is 100% yet but I'm off on a long trip soon and I wanted to close this out.  Thanks for your help.  Cheers!

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