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Unable to backup Exchange 2003 with NTbackup on 2000 server


I upgraded our Exchange server today from 2000 to 2003.  The server is still running Windows 2000 Server w/ SP4.  I have not installed Exchange 2003 SP2 yet.  Here is my problem.

I am unable to select the exchange server when using NTbackup on my mail server, the boxes are greyed out and when I click on them it asks what remote server to query for the store.

Any help?  Besides this problem everything else seems to be ok.
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1 Solution
Make sure you are selecting the correct account  which has appropriate permissions to allow for a backup of the store.
ITDustinAuthor Commented:
I'm logged on as the account that I installed Exchange 2003 which is the admin for Exchange... Any other ideas?
ITDustinAuthor Commented:
I have attached a picture of the problem, see how all the exchange stuff is greyed out and when I try to expand one of the exchange items I get this popup...

Any ideas?  Also points increased..
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It looks to me like your expanding the worng section of your NTBACKUP.  If your trying to Backup an Exchange 2003 Server you must expand the "Microsoft Exchange Server" section not the "Microsoft Exchange" which is only for backing up Exchange 5.5

But looking at your screen shot you should have everything there you need.

See the text below (copied from) http://support.microsoft.com/default.aspx?scid=kb;en-us;275676

Remove the Exchange Server 5.5 backup .dll file. This file may prevent the the Exchange 2000 .dll file from querying the Exchange 2000-based servers, especially if the backup server is not a member of the same domain as the server.

The Exchange 5.5 backup .dll file is named Edbbcli.dll, and is located in the \Winnt\System32 folder. If a node named "Microsoft Exchange" is displayed on the Ntbackup backup page, then Edbbcli.dll is active. If the Exchange 2000 .dll is active, a node named "Microsoft Exchange Server" is displayed on the Ntbackup backup page.
ITDustinAuthor Commented:
That was the solution, I figured it out a long time ago and forgot I posted this... What a dumb question, huh?  :)  Thanks.
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