Communicator client - disable communicator call and make "other" the default number

Posted on 2008-11-15
Last Modified: 2013-11-29
Hi all,
        We have OCS 2007 in RCC mode with Cisco CM - all working happily (apart from a few normalisation aoddities - which we'll sort out eventually)

Anyhoo - there are 2 things we would dearly love to do within the communicator 2007 UI - i dont think they can be done - but, im hoping someone can tell me im wrong.

1) We have mapped the IPPhone AD attribute to the "other" phone field within the address book - and we would like this to be the default number people dial when clicking on the phone icon. Currently this defaults to whatever was used last for each contact. We could always populate the registry to make every contact go back to the IP Phone, but its not really elegant. Does anyone now if this can be done some other way?

2) We would like to remove communicator calls from the UI (or disable it), however wwe still want people to be able to chat in live meetings. This is simply because some users will get confused with the additional option, and not all usrs have headsets etc.
Question by:HayesJupe
    LVL 12

    Accepted Solution

    For 1.   Maybe make the phone number on the general tab the IP phone number.
    2.  Ensure you have the Communicator 2007 6.0.6362.97 hotfix release (Oct 2008) installed.  Then use the reg key TelephonyMode=4 to disable PC2PC calls
    LVL 15

    Author Comment

    wasnt aware of number 2.... will try that out - thanks. (was aware that the key existed, but wasnt aware that it disabled communicator calls with that patch)

    As far as #1 - can remap to a different number, but unfortunately the reg history still sets the default number to the last one dialed for each contact.
    LVL 15

    Author Closing Comment

    Thanks - disappointing there isnt a nice solution for the 2nd part of the question.... but hey, maybe in OCS 20xx (doesnt look like it will be in R2!)

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Want to promote your upcoming event?

    Are you going to an event? Are you going to be exhibiting at a tradeshow? Talking at a conference? Using a promotional banner in your email signature ensures that your organization’s most important contacts stay in the know and can potentially spread the word about the event.

    1. Boot PC and press F10, select storage options and change the compatibility from “AHCI” to “IDE”, save and exit 2. Boot PC and press F12 3. Upon PXE display of searching for DHCP server, press Pause break to obtain MAC address 3. Open Configu…
    This is my 3rd article on SCCM in recent weeks, the 1st ( dealing with installat…
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now