Backup Fails Due To Volume Shadow Copy Failure

hello experts
i am trying to take a backup of h drive to external g drive on windows 2003 server but its not doing it.

please see the attached error report

can someone please advise me here?

thanks
kay

Backup StatusOperation: BackupActive backup destination: FileMedia name: "Main Backup.bkf created 16/11/2008 at 01:36"Volume shadow copy creation: Attempt 1.Timeout before function completedError returned while creating the volume shadow copy:0xffffffff.Error returned while creating the volume shadow copy:ffffffffAborting Backup.----------------------The operation did not successfully complete.----------------------

Open in new window

learningnetAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

H_HarryCommented:
This thread may be of help to you - there is a lot of information there, which is all valid in your case. Could you maybe try some of the steps listed there and post back if you get no joy?
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/SBS_Small_Business_Server/Q_21992777.html
 
0
learningnetAuthor Commented:
Hello H_Harry
thanks for the link, i will go through it.
i wonder if you know about semantic backup service on the server? i have noticed that there is another  nightly backup job defined on it. however, if i want to add a new backup job, its not picking any resources i mean i cannot able to browse the folder list..

please can you advise?
0
scriptaholicCommented:
does it work ok after a restart?

ive had inumerable problems with vss failing with this and reregistering the vss service is a generally very good fix.  so much so i have the reregistration as part of my own backup script along with a vss stop and start of the services. doing this befor a backup has proven a great help in reducing the vss errors i was receiving on multiple sbs servers.

also check if the error happens only when you include the system state in the backup as this indicates a different solution is required.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

learningnetAuthor Commented:
hello scriptaholic,

thanks for your comment,
no i did not restarted the server, all i am trying to do is set a backup job. i am also unable to do a manual backup. i dont understand what you mean by vss service registration? please advise.
0
scriptaholicCommented:
vss has a nasty habit of falling over and re registering the dlls fixes it. the only symptom is that it cant obtain a volume shadow copy and the backup falls over instantly.

the following will re register the vss services and associated files.

cd %systemroot%\System32
Net stop vss /y
Net stop swprv /y
regsvr32 ole32.dll /s
regsvr32 vss_ps.dll  /s
Vssvc /Register
regsvr32 /i swprv.dll  /s
regsvr32 /i eventcls.dll  /s
regsvr32 es.dll  /s
regsvr32 stdprov.dll  /s
regsvr32 vssui.dll  /s
regsvr32 msxml.dll  /s
regsvr32 msxml3.dll  /s
regsvr32 msxml4.dll /s
0
learningnetAuthor Commented:
hi again,
thanks for your suggestion, the vss and swprv services were not started earlier so i have used
net start vss /y command to start the service and then followed the rest of your suggested steps, however the problem remains the same , i am still getting the same error message .....
please advise
thanks
0
newbie27Commented:
Hello,
Try this

Right click on the drive, properties and choose shadow copy tab
Enable the drive and then try doing a backup.
 

All the best
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.