Acer Windows Vista Startup Problems: Will not boot in normal/safe mode or find restore points
Posted on 2008-11-16
I have an Acer 4710 that is about 9 months old. I was deleting files (only pictures and music) to free up more space on a 99% full hard drive when the computer froze. After restarting it I get to a screen that says "Windows failed to start" and gives the option to run an automatic startup fix (recommended) or start normally. If I let it run the automatic fix, it just freezes after awhile on a black screen. If I try starting normally, it only gets to the black screen with the Microsoft Corp. logo on the bottom and the green loading bar (is that checking the bios?) If I use F8 I can make it to the Advanced Boot Options page. I've tried a few things including going to a restore point, but it says that no restore points can be found.... I've seen a few posts recommending to load windows from a DVD, but will that erase all of my files (pictures, documents, etc)? I wish I could say I had a backup disk...