Connecting HTC TyTN II running Windows Mobile 6.1 to Exchange 2003 SP2 for push email

Posted on 2008-11-16
Medium Priority
Last Modified: 2013-12-05
I have a Small Business Server 2003 R2 SP2 network running Exchange 2003 SP2.  I just purchased an HTC TyTN II running WIndows Mobile 6.1.  Https://mail.domain.com/exchange is setup and working for OWA.  The TyTN does have Internet access.  I entered my username, password, and url for my server (mail.domain.com), but am unable to get the TyTN to connect to my server.  I just get an error message saying it failed to sync.  Is there addition setup I need to do on my server to make this work?  Is there something I am missing in the Windows Mobile 6.1 Outlook setup?  Thanks in advance for you help.
Question by:iccaveman
  • 3

Accepted Solution

Keyguard earned 750 total points
ID: 22970947
Activesync usually is remarkably easy to configure - if OWA works then it will normally do too. When it doesnt you need to find out the sync error code - on the device when you get the sync error click the more information and it should give you a 0x00000 code - look that up and it will tell us where to start.

Assisted Solution

georgestark earned 750 total points
ID: 22975607
you will need to install the certificate on your HTC phone.

Author Comment

ID: 22982285
The initial error I got was a certificate error.  I installed the certificate on the mobile phone and now I get: "The security certificate on the sever is not valid.  Contact your Exchange Server administrator or ISP to install a valid certificate on the server.  Support Code: 80072f06"

Author Comment

ID: 22982409
I found the problem.  I had mail.domain.com in for the server.  I changed it to domain.com and now it works.  Thanks for you help.

Author Closing Comment

ID: 31517245
Links to specific directions would have been helpful.

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Most folks would know the basics of how Dropbox works, so that’s not the purpose of this article. Security is what it’s all about, so here I’ll share how I choose to secure my Dropbox Account and the Data it contains.
This video discusses moving either the default database or any database to a new volume.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question