Unable to access CRM Externally
Posted on 2008-11-16
We are unable to access CRM 4.0 remotely.
Server - SBS 2003 R2, SQL Server 2005, Exchange, etc.
Added: crm.companyname.com pointing to public IP A record with hosting company.
Firewall: Opened port 5555
IFD: verified it resolves correctly using the crm.companyname.com
Able to telnet to port 5555 using Ping Scanner w/o issue and it shows connected.
Checked IIS Mgr to verify basic settings, etc. which seem ok.
CRM runs great locally, no issues other then a corrupted ACT 6.0 DB that will not load from any machine. Every time I attempt to access remotely on the status bar [bottom left of IE] it shows "Website found, waiting..." then I see it quickly flash the DNS 205 something [which is Network Solutions] then it flashes .dnsllerror or something then "Webpage can not be displayed".
I've checked online here and tried a few that seemed applicable, checked online using "Doug's" suggestions and it doesn't work. We can access internally and over VPN without issue.
Help greatly appreciated.