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Sound Blaster X-Fi I/O Drive - Not Detected - AD_EXT Cable?

I bought this soundcard: Creative Sound Blaster X-Fi Platinum - Fatal1ty Champion Series
http://www.soundblaster.com/products/product.asp?category=1&subcategory=208&product=16559

I can't get the front interface to work. In the manual it is refered to as the X-Fi I/O Drive which sits at the front of the computer.

I can't find the AD_EXT cable so I am using an old IDE cable. I am keen to get the remote to work and am really annoying I can't get this working!

Please can someone help me?

Where can I buy an AD_EXT cable?
I have emailed their support team but I have read on google that creative's customer supports says they dont sell these anymore so I am a bit desperate and very keen to get this soundcard fully operational as I have waited along time to get to this stage and dont want to wait any longer!
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nobus
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if you have an error in device manager, that can be the reason; or the driver is not completely installed, or a bad one, or bad hardware.
try installing another one (older, newer) for testing