[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


Need Intel Matrix Sata Drivers for new notebook to install XP Pro

Posted on 2008-11-16
Medium Priority
Last Modified: 2013-12-01
I need some help after my disappointment with my very new laptop purchase ..... Toshiba Satellite Pro S300-2504, 160 GB 7200 rpm SATA hard drive, gigabit LAN, eSATA port, Vista Business, XP downgrade Disc ..... about which I believe is a perfect desktop capable laptop .... until I realized I'm apparently stuck with Vista Business unless I choose to over write C: with the included XP downgrade.
Apparently the so-called-techs at Toshiba do not understand their own business as I was assured the XP drivers would be in a folder on the Downgrade Disc ...... that I would be able to dual boot C:Vista Business (as shipped installed) and shrink the partition to install XP Pro on a D: partition (i.e. migrating my current XP product license from my to-be disabled laptop).
There appears to be a new driver distribution technique ...... as the Toshiba XP SATA drivers are encapsulated within or managed by a smart Setup.exe file that examines the computer system and aborts if incompatible hardware is detected ........ and the drivers cannot be extracted ...... even by the highly touted WinRar.
Toshiba-USA does not offer XP drivers for the laptop, but I had found all the XP drivers (.exe) at Toshiba-Europe. Likely a USA restriction negotiated by Microsoft ....... but Microsoft was unable to shanghai the European market.
So between Microsoft, Intel, Toshiba, et al ..... with SATA replacing PATA ...... it might appear as the days of slip-streaming for migration are limited ..... unless it can be figured how to embed a so-called intelligent executable SATA driver into the slip streamed disc ...... circumventing the F6 option as all newer laptops are floppy-less and with SATA hard drives. Of course you could buy a USB floppy, but nLite slipstreaming would seem to be a better choice ..... and either method still needs the elusive SATA drivers to get beyond the first blue screen  Stop: 0x0000007B .....
Has anyone a solution ........ or is this a fatal driver software gotcha?
Question by:jetcaptain
LVL 93

Expert Comment

ID: 22973874
is your laptop still running? then check what sata driver it's using, or identify it with this :
from phototropic - try this to identify the devices :

Start-Programs-Accessories-System Tools-System Information.
Click on "components" and highlight "problem devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .) both four digits long.
Look up those numbers here:   http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  Check the manufacturer's website first or google them
LVL 25

Expert Comment

ID: 22973965
go into teh bios and within sata change AHCI to compatibility should allow you to complete the downgrade

alternatively start the unpacking of the setup exe to teh temp folder then copy all teh inf files out before the abort of the installation occurs
LVL 25

Expert Comment

ID: 22973967
changing ahci to compatiblity shoudl allow teh drive to be recognised like an ide instead of sata
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

ID: 23007085
MY SOLUTION:  After several differing searches on the INTEL website I finally found the Intel Matrix Driver AHCI .inf files suitable for a F6 floppy install. Why only a non-extractable .exe  package showed up during previous searches by product name remains a mystery to me.   My  guess is that I was too specific about the driver I needed ..... and a more general inquiry produced the needed results. I Integrated the F6 .inf drivers into nLite with my original XP CD plus Service Pack 3.  Then with AHCI turned on ..... I was able to install XP with the integrated SATA drivers. If you are a fast reader you will see the INTEL driver name flash by among the Microsoft packaged drivers.  It was bad advise to turn OFF AHCI as this results in an IDE install ..... the SATA drivers will not install if the Intel SATA controller is OFF. Turning on AHCI after an IDE install results in  a blue screen during boot. Finally .... I will comment that TOSHIBA USA was NO help what-so-ever. With XP running in SATA mode I can now install the remainder of the needed drivers that were ONLY available at TOSHIBA Europe. Best of luck to Toshiba buyers .... Toshiba documentation in the box is worse than poor .... actually non existent ..... I had to search the internet to find the key sequence to directly enter the BIOS ...... ESC + F1 (Toshiba provides crippled BIOS access via a windows utility) ...... also the 250 page User Manual was a download .....  not in the box. Instead, Toshiba included a 53 page Resource Guide containing 24 pages of regulatory-llegal warnings. Bottom line the average computer user is buying a toaster type appliance.
LVL 25

Expert Comment

ID: 23011794
If you had come bback and said you didnt want to turn off ahci i could have advise dyou that if you turn it to compatibility install xp, then load teh sata driver from inside teh xp os and THEN turn ahci back on you wouldnt have gotten teh blue screen, but alls well that ends well

Author Comment

ID: 23016329
slam69 .... what is ..... "turn it to compatibility install xp" .......  ?
Thjere are but two (2) choices in the Toshiba BIOS ....... AHCI or IDE .......
AHCI  ...... the SATA hardware is turned ON and accessible to software.
 IDE ....... the SATA hardware is turned OFF and not accessible to any software.

Accepted Solution

ee_auto earned 0 total points
ID: 24393224
Question PAQ'd, 500 points refunded, and stored in the solution database.

Featured Post


Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
It is a real story and is one of my scariest tech experiences. Most users think that IT experts like us know how to fix all computer problems. However, if there is a time constraint and you MUST not fail the task or you will lose your job, a simple …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question