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Hi,...My problem with windows XP SP2 DEP process..

Posted on 2008-11-17
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Last Modified: 2013-12-01
Before I mounth I made my new desktop configuration on motherboard MA790X-DS4..procesor AMD Athlon64 X2 5000+ AM2 sck..1G+1GPC-6400 geil black dragon kit..graphic card (second shop) XFX 7800GT..power no name 400W..
I got system on c:\windows that is fisically seagate 40GB sata whole one partition ...and for games and media maxtor IDE 80GB with two partitions D: and E:...this maxtor is slave on ide channel and cd/dvd is master on cable select IDE 80 pins cable..
Problem : after third formating and reinstalling the win XP SPs after day or two I got the DEP windows popup at start up saying something like "windows UI login prevention". Also the last time I got the same DEP window when I want to start "task manager" so I couldn't start it ...I'm solving the problem with system restore because immediatly after clean install of win XP I made check point and I'm returning to that point and than this DEP messages desappear again for day or two.. But as it appear again I do the formatting and reinstalling the win XP SP2..so I'm now circulating I'm in third round ;-)

And help or sugesstions ...please
Thanks in advance
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Question by:Styria-it_hr
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35 Comments
 

Author Comment

by:Styria-it_hr
ID: 22973863
One more thing...before this message from DEP process starts to apearing the windows login also apear with entering the username and password. So when this windows for" loging in" apear I already now that the problems with DEP popups will apear.. My comp is set as WORKGROUP one no any password set so after installing the XP SP2 I don't have to login in ..I automaticlly get the windows desktop becouse there is only one user with admin permissions and no password set.
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Expert Comment

by:JoWickerman
ID: 22973867
Hi Styria-it_hr,

Did you try to turn off DEP for explorer.exe?

This usually works on an AMD machine.

Cheers.
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Author Comment

by:Styria-it_hr
ID: 22973963
Well I didn't change anything different than win XP default setting for DEP process..so I got dot at "turn on DEP for essential Windows programs and services only"...the reason why I don't wont to change couse everything work fine and perfect for day or two and system event are perfectly clean "all blue"...and even when this messages start I easilly "repair" this with system restore on check point day or two before..
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Expert Comment

by:JoWickerman
ID: 22973978
Did you run any AMD processor updates?
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Author Comment

by:Styria-it_hr
ID: 22974023
No...I just install "AMD Cool and quite" from Gigabyte original motherbord CD i got with new MB. You think I should try?..again my kinds are playing Doom3 for day or two and no any visible sign of problems..temperature of amd cpu never goes more than 45 degrees and system is max 58 degress celsius...on GeForce 7800GT I got arctic X1 cooler and temperature is also never more than 50 degrees..
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Expert Comment

by:JoWickerman
ID: 22974092
I know you don't want to change the DEP settings, but just to test, change it to exclude explorer.exe and see what it does?
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Author Comment

by:Styria-it_hr
ID: 22974150
No problem...but I yesterday formated C:\ system partition and momentarly I don't have any problem..for
test reason I also physically disconnect the other hard disk so now I have only one hard disk and one C: partition..and another problem is that I'm now at work and I will be home (home PC) at 3:30PM (for 5 hours)..eastern time..so bassically now I have to wait the problem to apear again and than I can try your suggestion with excluding explorer.exe from DEP..and of course be at home..sorry
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Expert Comment

by:JoWickerman
ID: 22974174
LOL! No problem! Let me know when you have encountered the issue and tried the DEP setting. I'll be awaiting your reply!

Cheers.
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Author Comment

by:Styria-it_hr
ID: 22974436
Thank you...and sorry again not to be in position to react immediatly..:-(
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Author Comment

by:Styria-it_hr
ID: 22984195
The DEP message still didn't pop up.. so I'm near conclusion that this was somehow connected to IDE hard disk which was connected as slave to channel 0 together with CD/DVD optical unit.  Again my system is on SATA disk on channel1. So now I'm only on this SATA disk with one system C:\ partition and on IDE channel0 I have only CD/DVD optical unit.
But I won't jump on conclusion I'll wait one more day and see if that hard disk was really cousing the problem..than I'll have to conclude is it physicall or software/spyware/hijack nature.
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Expert Comment

by:JoWickerman
ID: 22984249
Hhhhmm... Wierd that it'll be the hdd's.

YEah, let me know tomorrow how it worked out.
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Author Comment

by:Styria-it_hr
ID: 22984399
Well I'm closer to opinion that if it is a hard disk that it is some malware which exists on it becouse problems starts after some time (day or two)..we'll see..thanks again for support..
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Expert Comment

by:JoWickerman
ID: 22984535
Yeah, I tend to agree with you, although I just can think why!

My pleasure. As long as we can solve your issue!
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Author Comment

by:Styria-it_hr
ID: 22993386
Well I have to conclude that disconnecting the IDE hard disk solve my problem..it didn't reappear for three days now..no any messages on startup and no problem with starting task manager..

Although I also don't now why this couses the problem (hardware or software/malicious nature)
I can only paste events maybe it can explain more :

1."Faulting application wmiadap.exe, version 5.1.2600.2180, faulting module unknown, version 0.0.0.0, fault address 0x0077042e."
2."Faulting application logonui.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x0064042e."
3. "Faulting application taskmgr.exe, version 5.1.2600.2180, faulting module unknown, version 0.0.0.0, fault address 0x00a4042e."
All have Event ID: 1000  and Category: (100)

Bye..



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Expert Comment

by:JoWickerman
ID: 22993490
Hi,

This is starting to sound like a RAM issue.
Have you tested your RAM?
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Author Comment

by:Styria-it_hr
ID: 22996476
No, I didn't...what software is good for that purpose..I heard something like memtest86 ??
Should I try with that software ?
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Author Comment

by:Styria-it_hr
ID: 22999317
Well I tested it with memtest86 made two pass.. 0 errors..so memory is ok.
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Expert Comment

by:JoWickerman
ID: 23002642
Hhhmmm...

Try:

Start/Run and type in
sfc /scannow

This will check your system files. You might need to have the XP CD.

Let me know.
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Author Comment

by:Styria-it_hr
ID: 23007033
I did sfc /scannow ..it just said in system event :  
Description:
Windows File Protection file scan completed successfully.

So I assumed it passed clean...no error reported


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Expert Comment

by:JoWickerman
ID: 23010841
Ok... So the installation of system files are fine.

After each format and installation, do you do windows updates? Does this include Update for Windows XP (KB930916)?
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Author Comment

by:Styria-it_hr
ID: 23017637
After this last time formating and installation I made win update but I don't see KB930916 in add/remove..is it important to have it ?
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Expert Comment

by:JoWickerman
ID: 23026994
Hi,

Apparently, this update, KB930916, can cause the DEP issue... But if you haven't installed it, the DEP issue might be because of somethings else.

Did you get the DEP warning again?
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Author Comment

by:Styria-it_hr
ID: 23029290
No I didn't...but today I again connected the IDE hard drive to channel0 of my MB..
So we'll see if DEP warning come again. Today I also put a new PSU becouse my old one have questionable 400w and no 24 pin MB connector (but 20 pin) nor SATA connector (I use adapter from molex to sata) nor pci-e 6-pin connector to supply my GeForce 7800GT(I also use adapter from molex to 6-pin pci-e)..I don't now if that cheap psu could couse this DEP issue ??
Well now I installed this one 420W (realone) with all of connectors supplied :
   http://www.levicom.de/xilence/en/xp420.(12)r.htm

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Expert Comment

by:JoWickerman
ID: 23033132
I don't think it will be the caue, but it's always worth while to have a proper PSU! Looks quite nice! Let's check what happens in a day or 2? I hope this solves your problem!
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Author Comment

by:Styria-it_hr
ID: 23034610
Thanks...I also don't think the PSU could be the reason but I do it for general stability of my configuration and to exclude the ghost issues which could be connected with bad power.

I also heard that combination : AMD 64 - SP2 - some forceware driver, have simular DEP issue so I could
have same problem. I have 84.12 version forceware driver.- I heard it is very good for my graphic card GeForce 7800GT..I also use the Coolbits for addition options in driver like "overclocking clock core and memory". Now I didn't install Coolbits for test reason if that could make DEP issue.
As you said I'll wait for day or two and than we'll see.
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Expert Comment

by:JoWickerman
ID: 23048137
Hhhmmmm... Did you think about loading XP SP3?
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Author Comment

by:Styria-it_hr
ID: 23054592
You read my thoughs ;-)...I was just thinking about SP3 might be good option for me..This DEP issue still didn't reapear.  Well , for all time I'm being testing I didn't go on net (ma UTP cable is disconnected) so
that will be the last step. If after that DEP issue occurs than I 'll know I have problem with network security .
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Expert Comment

by:JoWickerman
ID: 23054815
Hahahahaha!!! Cool!

This is really a strange issue... But, please keep me updated! It's actually very interesting as well!

Cheers
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Expert Comment

by:JoWickerman
ID: 23103716
Howzit?

Any luck here yet?
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Author Comment

by:Styria-it_hr
ID: 23191537
Well in meantime I got dep issue one more time and have to reinstall and format win XP once again...Only thing which I can connnect with this sudden reappearing was game f.e.a.r which was played by my kid and after first restart that same day the dep issue started.. so i deleted that game from hdd (ide slave disk) and now after ten days everything is perfect. Can there be something malicious in that game that connect with web when it is played and installs some kind of virus ??
I also think that game was previously downloaded with torrent..
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Expert Comment

by:JoWickerman
ID: 23193016
Hhhmmm...

I think you should download malwarebytes, install, update and run it on your system.

http://www.malwarebytes.org/mbam.php

Let me know what the results are.
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Author Comment

by:Styria-it_hr
ID: 23247626
OK...I did it..perform full scan with malwarebytes and it didn't find any spyware or malware..and I also install avast av. If now I don't get dep I will know that game f.e.a.r was
somehow cousing my problem..for now everything ok..
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Expert Comment

by:JoWickerman
ID: 23262554
Cool. Glad it was sorted!

Was it an original copy?
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Author Comment

by:Styria-it_hr
ID: 23286971
Yes it seemed the f.e.a.r was cousing this dep issue ..now three weeks no problem..Yes I get on dvd as copy but I think it was precracked because I didn't have to do any kind of authorization no product key or activation..

Thank you very much for support and advises.
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Accepted Solution

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JoWickerman earned 2000 total points
ID: 23294902
Glad I could run through this with you!

Happy new year!

Cheers!
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