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generally improving the operation and reliability of an exchange 2003 server with no spending

How to improve an exchange 2003 without spending any money in terms of fucnctionality and reliabaility
1 Solution
Run the Exchange Best Practices Analyzer tool and follow the instructions as mentioned which will help you improve the health and reliability thus allowing you to proactively take care of issues that may become severity issues later on.

Lee W, MVPTechnology and Business Process AdvisorCommented:
Unless you tell us how exactly it is unreliable, that's probably the best answer you will get - use ExBPA.

Exchange itself is very reliable.  I have run Exchange in SBS environments and myself in a non-SBS environment for nearly 4 years.  Never had a problem.  The biggest reliability issue has been the internet connection - and that really has nothing to do with Exchange.

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