Boot Acronis True Image v9 Server using PXE from Microsoft RIS Server will fail...

Posted on 2008-11-17
Medium Priority
Last Modified: 2016-10-27
Hi !

We using in our enviroment an Windows RIS Server for OS deploy. This works good without any problems. But i have to say that RIS server is something that i'm not really similiar with.

Also we using True Image v9.x Enterprise Server. There is an option to create an true image recovery disk to the RIS server. When i doing that the setup will copy the files into: (risserver)\RemoteInstall\Setup\English\Acronis\i386\Templates.

When i then boot using PXE i see an new entry called "Acronis Recovery" besides of my other normal OS setups.
But if i select Acronis i got an error message:

Starting Acronis Loader...
Downloading  OSChooser/i386/startrom.cfg
Downloading startrom.cfg...
Acronis Loader:  No configuration file present.
<press enter to reboot>

The first thing i see: There is no "startrom.cfg" in the "OSChooser/i386/" ...  How/from where i get this thing?

... and the second:  "No configuration file present"

Anyone has done this with an RIS server? I did a search at Acronis Support site but did not find useful informations about.

it seems it's only a configuration problem ... :(-

thank you
Question by:digifineEFX
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Expert Comment

ID: 22974691
Try using the method explain here... it also tells what to do if there is any failure in booting


Author Comment

ID: 22974805
Thanks, but this is a Press-Release / Review (for Workstation..) - it does not help me anything.
LVL 39

Expert Comment

ID: 22975486
That bootable disk was meant to go on a DVD/CD rom. Create a CD/DVD reboot disk. Then, go to the RIS server and change your boot sequence/order to access your CD/DVD ROM prior to booting to the hard drive. That will load a GUI shell that is pretty user friendly and will allow you to lay down your image pretty easily.

What it is looking for is that Boot disk on a CD/DVD ROM.

Also Acronis requires you have 9.1 boot disk for a 9.1 image. In other words, you can not use a 8.0 bood disk for a 9.1 image. So, the version has to be correct.

Author Comment

ID: 22975558
Ah, No...  LOL

I don't want to boot my RIS server with an Acronis Recovery CD/DVD....

I want to be able that every Server and Workstation (if needed) can boot via  -PXE- (Network Boot) the Acronis Client. That's why i can create an RIS server boot package.

My Problem is not how to use Trueimage. My Problem is the RIS configuration FOR the Acronis PXE Client...

LVL 39

Expert Comment

ID: 22976159
Those files for 9.1 were designed to burn to a CD/DVD disk, (hence the link to "create a bootable media). I wish knew of a way for PXE boot to work for acronis 9.1, but I couldn't figure out a way. I had to resort to CD/DVD boot disks, (one per operating system and an additional one if I was on a different version of Acronis.)

startrom.cfg, is a group of settings to communicate with your CD/DVD rom drive.

What drivers does acronis for basic Network settings and NIC drivers? None that I know of in 8, 9 or 10 versions of Acronis.  


Author Comment

ID: 22976546
... but then i don't get the point why the recovery application will (automatically-) create an entry/menu on my RIS server with description etc. - for what is that good for? i mean they say that i can use an PXE recovery boot mode instead of the cd/dvd recovery disc.

regarding the network drivers: our version 9 recovery -dvd- works fine with the two integrated NICs in our DELL 2950 /2970 servers and even i have an machine with an unsupported NIC i can attach an USB disk to the system for image restore.
LVL 39

Accepted Solution

ChiefIT earned 1500 total points
ID: 23012388
Sorry I have been compacent in responding. I did take the opportunity to talk to one of my coworkers. He said the PXE boot option is valid, but you need a set of boot files per machine that you plan to use the PXE option on. The BIOS keeps a copy of very generic drivers for the NIC, when configured to use PXE boot. That will point to the PXE location to boot from, the boot up files are located on a Network accessible storage and act as a boot disk. But, you must have those boot files for each node you plan to PXE boot or Install from.


Author Comment

ID: 23069117
Hi, thanks for the answer and sorry for my late response - being in holiday right now :)- I will check and will response/give points when i'm back.  (next week).
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