Backup Exec Mail Backup

Hi all,
Having a problem backing up my MS Exchange 2003 database to a B2D share.  The share is on a network device -  \\share\exchange-backups

My job fails with the following errors, even though the job shows it backed up the FULL 92GB.

Click an error below to locate it in the job log
Backup- \\ServerMail\Microsoft Information Store\First Storage Group Database  was not found, or could not be accessed.
Database  was not found, or could not be accessed.
Database  was not found, or could not be accessed.
Backup- \\ServerMail\Microsoft Information Store\Second Storage Group Database  was not found, or could not be accessed.
Database  was not found, or could not be accessed.

And then under Exceptions:

Click an exception below to locate it in the job log
Backup- \ServerMail\E: Exchange DatabasesUnable to open the item \\ServerMail\E:\Program Files\Exchsrvr\MDBDATA\108.STF - skipped.
Unable to open the item \\ServerMail\E:\Program Files\Exchsrvr\MDBDATA\109.STF - skipped.
Unable to open the item \\ServerMail\E:\Program Files\Exchsrvr\MDBDATA\d1.STF - skipped.
Unable to open the item \ServerMail\E:\Program Files\Exchsrvr\MDBDATA\d7.STF - skipped.


I had this problem last week so I restarted my server over the wkend to get rid of previous STF files, but happened again with new STF files.

Anyone have any ideas on this??
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

You may get this when you do a GRT IS enabled backup to certain NAS devices. See for example
Is your network share located on a NAS box? If so, what type? If so, you need to make sure that NTFS is supported on that NAS device.

Also check

You may want to turn off the GRT option. That should make the backup work as well.
jsctechyAuthor Commented:
I will let you know how it looks tomorrow after my backup is finished.
jsctechyAuthor Commented:
My backup finished with the same error.

It is strange that this only started to happen when we setup the network storage device that my backups are now sent to.

When using tape, this did not happen.
Yes, that is not uncommon. As I implied, this error happens during the GRT or "Updating Catalogs" stage of the job. This GRT procedure is different when you back up to disk than when you back up to tape.

I've seen certain NAS boxes cause this. Generally they may be formatted with a specific block size that causes this, or they may not really have NTFS as the underlying file system.

If you turn off GRT, the problem will go away. To make sure the NAS box causes the problem, you could run a test backup with GRT enabled to a local NTFS drive. Chances are that this works as well.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jsctechyAuthor Commented:
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.