Auto-reply issue (Outlook 2003/Exchange 2007)

Posted on 2008-11-17
Last Modified: 2012-07-27

We are using Outlook 2003 with Exchange 2007. I setup an auto-reply for an HR mailbox but when I test it, the auto-reply is received but without the body. Just a winmail.dat attachment. I have read that you need to enable auto-replies which is set in Exchange 2007. Under Hub Transport -> Remote Domains properties. And I have also set on the server to never use Rich Text. Not sure what else there is. Any suggestions?

Thanks in advance!
Question by:draylan00
    LVL 24

    Expert Comment

    Check Outlook 2003 mail format to see whether it is configured to use rich text.

    Author Comment


    Thanks for the response. It was set to HTML. I set it to Plain Text and it is still doing the same thing. I would expect auto-replies to work in HTML but plain text isn't working either. Any other suggestions?


    Accepted Solution

    I actually figured it out. We had a transport rule for our disclaimer and for some reason when I disable that rule, the message comes through fine. Weird thing is, the disclaimer always came through fine... not sure how to resolve this.

    Expert Comment

    how is that a solution????

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