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Auto-reply issue (Outlook 2003/Exchange 2007)

Posted on 2008-11-17
Medium Priority
Last Modified: 2012-07-27

We are using Outlook 2003 with Exchange 2007. I setup an auto-reply for an HR mailbox but when I test it, the auto-reply is received but without the body. Just a winmail.dat attachment. I have read that you need to enable auto-replies which is set in Exchange 2007. Under Hub Transport -> Remote Domains properties. And I have also set on the server to never use Rich Text. Not sure what else there is. Any suggestions?

Thanks in advance!
Question by:draylan00
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LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 22976841
Check Outlook 2003 mail format to see whether it is configured to use rich text.

Author Comment

ID: 22977187

Thanks for the response. It was set to HTML. I set it to Plain Text and it is still doing the same thing. I would expect auto-replies to work in HTML but plain text isn't working either. Any other suggestions?


Accepted Solution

draylan00 earned 0 total points
ID: 22978304
I actually figured it out. We had a transport rule for our disclaimer and for some reason when I disable that rule, the message comes through fine. Weird thing is, the disclaimer always came through fine... not sure how to resolve this.

Expert Comment

ID: 38232250
how is that a solution????

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