Installation of websphere portal express trial fails without detailing why.

Posted on 2008-11-17
Last Modified: 2013-12-11
I'm trying to install websphere portal on my windows xp machine. I am using the following download link:

Note that you will have to have an IBM user id to see the links, but signing up is free and I suspect many of you already have one.

I have downloaded every file on the page linked above. Websphere portal is made up of LOTS of parts including Websphere Application Server, The portal itself, an express version of db2. The installation never seems to get beyond the W-2 disk install, which is where it installs db2 express. The install fails with a pop up that simply says the install failed, check the log file. I did. The log file says that the db2 express install succeeded, but needs a reboot. The installer cannot do this apparently. Now, I am running the install from a user that is an admin on the local machine, but also belongs to the work domain I'm in. The installation does warn that there might be issues with doing this during the install, but it never says anything specific and I'm yet to find a detailed error on why the install failed.

I have verified that the portal's user id has a password that abides by our domain rules.

It might also be of note that I have a full version of db2 already installed on my machine but the install doesn't let seem to look for that, nor does it let me disable any of the installation components.

I'm about to try installing on a user id that I created on this machine that is not part of the domain as the websphere portal directions encourage. I just hope that other users on the machine will be able to access the portal.

If anyone has any thoughts at all as to why this install might be failing, I would love to hear about it. Thanks!

- Jason
Question by:baijajusav
    LVL 3

    Accepted Solution


    Found a solution here:

    The specific solution was across between the following post:

    If you have installed/uninstalled several times, it might be helpful to clean things up before installing again. Please: 1) uninstall DB2 Express via Control Panel -> Add/Remove Programs 2) uninstall Portal *and* WAS by using \PortalServer\uninstall\uninstall.bat 3) after uninstalling Portal i) delete all files in install Directory (of Portal) ii) delete files in Documents and Settings\Administrator\Local Settings\Temp iii) delete files in Documents and Settings\Administrator that begin with a 'dot' iv) delete file in C:\Windows v) delete WPDB2INS folder and files included in it; should be C:\WPDB2INS vi) Using user manager, remove the DB2INS user that was created by the install 4) Reboot machine Try a new install after this. Make sure your cell/node/host names only include alphanumeric characters (the default cell/node name is your machine name and if it includes '-', ' ', or other non alphanumeric characters, this can be a problem. Also, ensure the account installing Portal Express has administration rights on the installation machine. Hope this helps. --travis

    and a modification I made to the trail files in the setup directory. I modified the installresponse.txt file and put passwords in the following sections:


    I think the issue I was having is the password of the accounts being created on my windows xp machine were being assigned passwords that did not meet our minimum requirements.

    I can't say for certain which one fixed it; however, I followed the steps presented in the post and then modified the aforementioned file and the install is chugging along nicely (albeit slowly).
    LVL 41

    Expert Comment

    I would suggest that you submit a request to close this question, but don't delete it.
    The information that you provided about the solution is very, very useful.  (Thanks for sharing it).

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