My boss has used 'Shift Delete' in the 'Unread' folder of his outlook 2007 client. We use SBS2003 with Exchange 2003. The feature which keeps deleted emails for 7 days is enabled but it looks like all the emails he 'Shift Deleted' on cannot be retrieved.
We use windows backup each night to tape so can go back to the night before, however, as you well know, windows backup cannot restore individual email boxes. I'm very happy if you can prove me wrong on this.
The question is:
What is the simplest way of getting is deleted emails back? Do I have to backup now and then restore the previous Store, get him to logon to exchange, get his lost email, save them to a pst file, then restore back to current backup?
Any expert advice on the best route to take would be fantastic.....
Thanks in advance, naexpert.