When USB Dongle is connected, laptop will not shutdown, restart or recover from sleep mode!
Posted on 2008-11-17
I have a Toshiba Satellite U205-S5034 Laptop with Windows XP Pro SP3. Everything is working fine until I connect a usb dongle. If the laptop goes into sleep mode the only way to get out is to hold down the power button. Then I have to turn the laptop back on and it boots up fine. When I shutdown or restart you can hear the laptop power down but the screen just sits at "Windows Shutting Down" and the power light stays on. Again I have to hold down the power button and hit it again to power back on and windows starts just fine with no errors. If I unplug the usb dongle then everything works fine. Any Ideas, I have read some of the microsoft knowledge base articles on usb shutdown problems but none helped. I have all of the latest updates and hotfixes installed.