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unable to connect remotely to computer

Posted on 2008-11-17
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Last Modified: 2012-08-30
I am unable to connect remotely to computer.  I've tried using IP address or computer name without any success.  ...what i've done so far: ensured that the check box is checked to "allow users to connect remotely to this computer".  I can remote to another computer from this computer but I cannot go the other way.  What happens when I type the computer name or IP address in the Remote Desktop Connection box and click on connect, I see a quick blink on the Remote Desktop Connection box and nothing happens.  Your help will be greatly appreciated.

Woodie
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Question by:WyleOP
9 Comments
 
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Expert Comment

by:John Hurst
ID: 22977507
Is the remote computer behind a firewall that is not allowing connection? It seems, based on your description, that RDC is not even getting to first base. Normally if  RDC can see but not connect for some other reason, it will time out with an error. ... T
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Author Comment

by:WyleOP
ID: 22977536
yes its behind a firewall but i have 90 other computers on the same network with any problems
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Expert Comment

by:Qlemo
ID: 22977576
Anything in eventlog?
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Author Comment

by:WyleOP
ID: 22977613
Nothing in the event log!
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Expert Comment

by:mf-tech
ID: 22978694
Have you verified the 'exceptions' tab settings on the firewall of the computer that can not be connected to?  Make sure 'Remote Desktop' is checked.  Otherwise all remote access requests will be denied.  
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Author Comment

by:WyleOP
ID: 22978826
I have verified the exceptions tabs settings and the remote desktops is checked
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Expert Comment

by:mf-tech
ID: 22979197
Is the pc listening on the rdp port? Run "netstat -an" (minus the quotes) from a cmd prompt and see if you have an entry like this:  TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING

If you do not, then the computer is not configured to allow connections. I know you mentioned that you had check the "allow users to connect remotely to this computer".  Is this computer part of a domain? If so, try using the domain administrator login or an any domain account that has been added to the local administrators group on the computer that you are trying to connect to.  What version of RDP are you using to connect? 5.2? 6.1?
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Author Comment

by:WyleOP
ID: 22984136
I ran "netstat -an" and the result was "computer name:3389" and "computer name with domain name:0 LISTENING"  on the same line.

Yes, the computer is part of a domain and I am the domain administrator and also added another administrator to that computer.  RDP ver is 6.0.6001. 18000
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Accepted Solution

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WyleOP earned 0 total points
ID: 23035110
I solved the issue by reformated and recofigured the HD drive.
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