WyleOP
asked on
unable to connect remotely to computer
I am unable to connect remotely to computer. I've tried using IP address or computer name without any success. ...what i've done so far: ensured that the check box is checked to "allow users to connect remotely to this computer". I can remote to another computer from this computer but I cannot go the other way. What happens when I type the computer name or IP address in the Remote Desktop Connection box and click on connect, I see a quick blink on the Remote Desktop Connection box and nothing happens. Your help will be greatly appreciated.
Woodie
Woodie
Is the remote computer behind a firewall that is not allowing connection? It seems, based on your description, that RDC is not even getting to first base. Normally if RDC can see but not connect for some other reason, it will time out with an error. ... T
ASKER
yes its behind a firewall but i have 90 other computers on the same network with any problems
Anything in eventlog?
ASKER
Nothing in the event log!
Have you verified the 'exceptions' tab settings on the firewall of the computer that can not be connected to? Make sure 'Remote Desktop' is checked. Otherwise all remote access requests will be denied.
ASKER
I have verified the exceptions tabs settings and the remote desktops is checked
Is the pc listening on the rdp port? Run "netstat -an" (minus the quotes) from a cmd prompt and see if you have an entry like this: TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
If you do not, then the computer is not configured to allow connections. I know you mentioned that you had check the "allow users to connect remotely to this computer". Is this computer part of a domain? If so, try using the domain administrator login or an any domain account that has been added to the local administrators group on the computer that you are trying to connect to. What version of RDP are you using to connect? 5.2? 6.1?
If you do not, then the computer is not configured to allow connections. I know you mentioned that you had check the "allow users to connect remotely to this computer". Is this computer part of a domain? If so, try using the domain administrator login or an any domain account that has been added to the local administrators group on the computer that you are trying to connect to. What version of RDP are you using to connect? 5.2? 6.1?
ASKER
I ran "netstat -an" and the result was "computer name:3389" and "computer name with domain name:0 LISTENING" on the same line.
Yes, the computer is part of a domain and I am the domain administrator and also added another administrator to that computer. RDP ver is 6.0.6001. 18000
Yes, the computer is part of a domain and I am the domain administrator and also added another administrator to that computer. RDP ver is 6.0.6001. 18000
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