Symantec Backup Exec 12.5 - Restoring from Exchange Information Store
We are using Symantec Backup Exec 12.5 which backups up a Microsoft Exchange Information store among other things.
Not that we have had to restore any data, but I'm not seeing what I expect when I select restoration options. Previous experience of mine and of co-workers, shows that selecting Information Store and a backup date presents the option to selectivly restore a mailbox or sub-item of the selected mailbox.
I've confirmed that the Granular Restoration option is selected for the backups we are running.
Aside from restoring and mounting the entire Information store, how would I restore a single mailbox or message from the information store?
Not that we have had to restore any data, but I'm not seeing what I expect when I select restoration options. Previous experience of mine and of co-workers, shows that selecting Information Store and a backup date presents the option to selectivly restore a mailbox or sub-item of the selected mailbox.
I've confirmed that the Granular Restoration option is selected for the backups we are running.
Aside from restoring and mounting the entire Information store, how would I restore a single mailbox or message from the information store?
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ASKER
honmapog,
Thanks for the thorough advice. I've since added the Domain\administrator account explicitly as a server administrator, and deselected the option of "Hide user from GAL"
All other settings were already correct according to your list. I can't afford the extra load of starting a backup now to test the new settings. I will report back and hopefully assign points tomorrow. Thanks for the very quick reply.
Thanks for the thorough advice. I've since added the Domain\administrator account explicitly as a server administrator, and deselected the option of "Hide user from GAL"
All other settings were already correct according to your list. I can't afford the extra load of starting a backup now to test the new settings. I will report back and hopefully assign points tomorrow. Thanks for the very quick reply.
ASKER
honmapog,
After allowing the backup to run as scheduled, the Information store is now restorable in the granular fashion. Thanks for the help.
After allowing the backup to run as scheduled, the Information store is now restorable in the granular fashion. Thanks for the help.
If the backup is on a tape try duplicating the backup sets on a B2D and check if the restore selection shows you the individual item
If not call Symantec and have the case escalated