Sabertec
asked on
Outlook cannot connect to Exchange server after SBS 2003 Hardware migration
I recently migrated Windows SBS 2003 to a new hardware. Everything went smoothly until I shutdown the old SBS server. When I shut it down none of the users can connect to the Exchange server. All other access works fine, ie shared directories, logins, internet, printers. etc. The users are all using Outlook 2007 for their Exchange clients. All mailboxes were moved to the new server. I verified that Outlook was configured to connect to the correct exchange server. DHCP points all of the clients to DNS on the new server.
ASKER
I cannot resolve the new Exchange server unless the old server is running. Outlook 2007 is only automatically resolving to the new server if the old server is running.
There are no error's in the DNS event logs. IPconfig on the client shows the new server as the DNS server.
There are no error's in the DNS event logs. IPconfig on the client shows the new server as the DNS server.
Hi,
Is there any HOST File entry for old Exchange server in the PC.
Can you just try recreating one users Outlook Profile and confirm
Thanks
Nitin GUpta (gupnit)
Is there any HOST File entry for old Exchange server in the PC.
Can you just try recreating one users Outlook Profile and confirm
Thanks
Nitin GUpta (gupnit)
ASKER
No HOSTS file settings at all.
I'll try creating a new profile.
I'll try creating a new profile.
ASKER
Same result. I tried creating the new result with the old server offline. I could not connect to the exchange server to verify the user name.
Hi,
From the PC, goto cmd prompt do a nslookup for the new exchange server see what you get
Thanks
Nitin
From the PC, goto cmd prompt do a nslookup for the new exchange server see what you get
Thanks
Nitin
ASKER
nslookup for the new server resolves to the correct address and fddn.
ASKER
I've noticed another problem as well. It may not be related but I feel I should at least mention it. The user desktops are redirected to the server. I've updated Group Policy to reflect the server change but if DC(original server) is off line users desktop icons disappear as well. My configuration in Group Policy is set to redirect the desktops to \\dc1\userdesktop$\%userna
Hi,
Thanks
Nitin
- In PC please goto Control Panel - User Accounts - Advanced - Manage Password and see if any caching is happening
- From command prompt, run gpupdate /force
Thanks
Nitin
ASKER
gpupdate does refresh but doens't resolve the issue.
The user accounts in question are domain user accounts not local user accounts.
Also removing a PC from the domain and adding it again does not resolve the problem either.
The user accounts in question are domain user accounts not local user accounts.
Also removing a PC from the domain and adding it again does not resolve the problem either.
How many DC do you have....change the dns on pc to another dc and see.
Can you tell me what error you get when you try to create the user profile
Can you tell me what error you get when you try to create the user profile
ASKER
2 domain controllers both are Win 2003 SBS. Both DNS server's are listed as name server's in DNS on both servers.
Creating a new Outlook profile doesn't generate an error. The error comes from when Outlook tries to connect to dc1(new server) while DC(old server) is offline.
Creating a new Outlook profile doesn't generate an error. The error comes from when Outlook tries to connect to dc1(new server) while DC(old server) is offline.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Great :-), thats what the objective is - a solution, it doesn't matter who does it, if you get it even better as that shows you have control over your setup
Cheers
Nitin
Cheers
Nitin
Please see if from use PC you can resolve the new Exchange server. Actually Outlook 2007 should pick up the new server on its own when you move mailboxes.
Still check and see if DNS is fine. Where is your DC
Thansk
Nitin