Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 726
  • Last Modified:

Outlook not deleting external messages

I have one individual in my company that is having issues with our external email.  She can receive, read, edit, delete or whatever she wants with the email coming in externally through Outlook.  My problem is that every couple of months I have to go into her external account online through the ISP and delete out old messages.  The account fills up and blocks any more incoming messages.  I can't seem to locate in Outlook 2003 any settings to delete the external emails.
0
cbritt84
Asked:
cbritt84
1 Solution
 
war1Commented:
Hello cbritt84,

Outlook setting is to not select "Leave a copy of email on server".  If not selected, the server will remove the email once downloaded to Outlook.

Hope this helps!
war1
0
 
MightySWCommented:
Go into outlook accounts, double click on the POP account and then click on advanced and uncheck "leave a copy of messages on the server, or you can leave it checked and then customize their retention.

HTH
0
 
MrLonandBCommented:
In the properties of Outlook, there is a setting that states "Leave a copy of mail on the server..." or something similar. Can't remember exactly where it is as I don't have an Outlook available. But look in the properties of the profile and you should see it.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
takendownCommented:
http://office.microsoft.com/en-us/outlook/HA011507931033.aspx

Check out the POP3 Email Accounts section where this screenshot came from.  You may be leaving a copy on the server, but never delete them.

Hope this helps!
Leave-a-Copy-on-Server.jpg
0
 
MightySWCommented:
Just get rid of it.  Apparently the customized rule is not working
0
 
MightySWCommented:
oops, that was not for your author.
0
 
MrLonandBCommented:
Disregard my post...the other two have covered it.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now