Could not find a Web Server at

Hello,

I'm getting this error when I have a client try to upload their website using Expression Web:

Could not find a Web server at 'websitename' on port 21. Please check to make sure that the Web server name is valid and your proxy settings are set correctly. If you are sure that everthing is set correct, the Web server may be temporarily out of service.

Do you have any idea what this is or can I run a program on their PC to check for Port 21 availability?

Thanks,

Brandon

bccramerAsked:
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James MurrellProduct SpecialistCommented:
try any ftp program, i would use core ftp
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coreybryantCommented:
Have them check the port 21 via the command prompt.  Make sure the domain name has propagated to the new server.  http://www.loudexpressions.com/2008/11/using-ftp-in-expression-web might also help.
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bccramerAuthor Commented:
This ended up being something on their end. Thanks, Brandon
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