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User trying to view the reports from the windows browser and save them as PDF files.

Hi,

There are reports on the server generated using Actuate and these are viewed by the user from a windows browser . But user can view the reports ,and when trying to download and save it as PDF ......following error is occured........let me know if any information is required.......
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ASKER CERTIFIED SOLUTION

PHeadland

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Govinda2020

ASKER

Thanks for replying PHeadland......The image is displaying correctly in the web browser.The message is only coming up when we are trying to download with selecting option PDF. I am not getting this meesage when trying to download with the option excel. Can you please tell me where to find this PDF convertor(is this inbuilt in the Actuate).

PHeadland

The PDF Converter is built in to the View Server (which is the part of the Actuate iServer tat displays reports). So, you can't see or test it separately.

What version of Actuate are you using?

Do you have a support contract with Actuate?

Does this problem affect all reports, or just some?

Has this ever worked?

What type of image are you using (JPEG, GIF, other)?

What is the value of the image control's Embedded property?

Govinda2020

ASKER

Hi PHeadland,

As these reports are built by different people. Can you please tell me if there is any way we can see the path of the images from where the Actuate 7 is picking up the images. I mean whether this is the part of the Actuate administration or in the Actuae eRD pro.

Govinda2020

ASKER

Problem resolved