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Open app windows auto scrolling and zooming

WE have a computer that is performing quite oddly. At first we thought it was a stuck key on a keyboard and after we changed the keyboard it appeared we had fixed the problem - a few hours later the issues returned.

When we open an application the open window will auto scroll and zoom in / out without a user touching mouse or keyboard. We have scanned for nasties but nothing.

Thanks for the help.

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sio2y
Asked:
sio2y
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3 Solutions
 
sallyfingersCommented:
I think you have a ghost.  I would make sure you have all of your windows updates but most importantly **Make sure all of your DRIVERS and FIRMWARE are up to date.  Check with the manufacture of the computer and get all the latest releases.  
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midnight51Commented:
Try removing the mouse from device manager and unplugging it - give it a reboot and see if the problem persists.  You can navigate around fairly well without a mouse.  Some important key combos are: CTRL+ESC will bring up your start menu - from there you should be able to select a program and see if the problem is still there.
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sio2yAuthor Commented:
Thanks for both replies - we will be updating everything first and go from there this may take a few days but we will keep it updated.


Thanks
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sio2yAuthor Commented:
Updating the drivers etc.... did not resolve the problem. It is a periodic issue that resolves itself after reoboot for a time. We will try the mouse suggestion today.

Thanks
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sallyfingersCommented:
Are you using a wireless keyboard/mouse?  If so I would also check the batteries and drivers/firmware for the keyboards.  I know... the most simple thing ever.  A lot of times that's all it is.  
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sio2yAuthor Commented:
We have decided to reformat and since everyone took the time to respond I handed out points based on overall effectiveness of solution.

Thanks.
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