Open app windows auto scrolling and zooming

WE have a computer that is performing quite oddly. At first we thought it was a stuck key on a keyboard and after we changed the keyboard it appeared we had fixed the problem - a few hours later the issues returned.

When we open an application the open window will auto scroll and zoom in / out without a user touching mouse or keyboard. We have scanned for nasties but nothing.

Thanks for the help.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

I think you have a ghost.  I would make sure you have all of your windows updates but most importantly **Make sure all of your DRIVERS and FIRMWARE are up to date.  Check with the manufacture of the computer and get all the latest releases.  

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Try removing the mouse from device manager and unplugging it - give it a reboot and see if the problem persists.  You can navigate around fairly well without a mouse.  Some important key combos are: CTRL+ESC will bring up your start menu - from there you should be able to select a program and see if the problem is still there.
sio2yAuthor Commented:
Thanks for both replies - we will be updating everything first and go from there this may take a few days but we will keep it updated.

10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

sio2yAuthor Commented:
Updating the drivers etc.... did not resolve the problem. It is a periodic issue that resolves itself after reoboot for a time. We will try the mouse suggestion today.

Are you using a wireless keyboard/mouse?  If so I would also check the batteries and drivers/firmware for the keyboards.  I know... the most simple thing ever.  A lot of times that's all it is.  
sio2yAuthor Commented:
We have decided to reformat and since everyone took the time to respond I handed out points based on overall effectiveness of solution.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.