permissions to free-based emails

Posted on 2008-11-17
Last Modified: 2013-11-30
Greetings EE Gods....

I have Exchange 2003.
I am receiving "permission" errors sending to free-based emails:

our message did not reach some or all of the intended recipients.

      Subject:  Big Ear Welcome Letter

      Sent:     11/17/2008 10:21 AM

The following recipient(s) cannot be reached: on 11/17/2008 10:20 AM

            You do not have permission to send to this recipient.  For assistance, contact your system administrator.


Question by:Evan Cutler
    LVL 23

    Expert Comment

    by:Malli Boppe
    Is this happening for all users or just one user.
    Do have RDNS lookup for your mx record.
    LVL 9

    Author Comment

    by:Evan Cutler
    not all, but a mixed bag.

    RDNS matches mail server location.
    LVL 23

    Expert Comment

    by:Malli Boppe
    can you check message tracking for the failed emails.Also does this users run some thing different on their PC's to that of the normal users.
    Also if possible check the spam filtering logs.
    LVL 9

    Author Comment

    by:Evan Cutler
    well, the outbound queue is clear and running normally, so if that's the case,
    is it another setting?
    LVL 23

    Accepted Solution

    Check the thing which says tracking the messages.You would have logs only if the message tracking is enabled.
    On the Problamatic machines can you stop antivirus software for a while and test it.
    Do you use any spam filtering software?
    LVL 9

    Author Closing Comment

    by:Evan Cutler
    Somehow the Exchange server just fixed itself.  Must be gremlins.
    However, I did do what you stated, just in case for the future.
    Thanks Much.

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