permissions to free-based emails

Evan Cutler
Evan Cutler used Ask the Experts™
on
Greetings EE Gods....

I have Exchange 2003.
I am receiving "permission" errors sending to free-based emails:

our message did not reach some or all of the intended recipients.

      Subject:  Big Ear Welcome Letter

      Sent:     11/17/2008 10:21 AM

The following recipient(s) cannot be reached:

      walteroliver@hotmail.com on 11/17/2008 10:20 AM

            You do not have permission to send to this recipient.  For assistance, contact your system administrator.

            MSEXCH:MSExchangeIS:/DC=local/DC=bigearinc:EXCHANGE

Help?
Thanks
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Is this happening for all users or just one user.
Do have RDNS lookup for your mx record.
Evan CutlerVolunteer Chief Information Officer

Author

Commented:
not all, but a mixed bag.

RDNS matches mail server location.
can you check message tracking for the failed emails.Also does this users run some thing different on their PC's to that of the normal users.
Also if possible check the spam filtering logs.
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Evan CutlerVolunteer Chief Information Officer

Author

Commented:
well, the outbound queue is clear and running normally, so if that's the case,
is it another setting?
Check the thing which says tracking the messages.You would have logs only if the message tracking is enabled.
http://www.amset.info/exchange/message-tracking.asp
On the Problamatic machines can you stop antivirus software for a while and test it.
Do you use any spam filtering software?
Evan CutlerVolunteer Chief Information Officer

Author

Commented:
Somehow the Exchange server just fixed itself.  Must be gremlins.
However, I did do what you stated, just in case for the future.
Thanks Much.

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