No mailbox database when creating a new mailbox

Posted on 2008-11-18
Last Modified: 2012-05-05
When I try to create a new mailbox via the exchange management console I cannot choose the mailbox database. It is empty. All the exchange services are running.

win2K3 64 bit with exchange 2007

Question by:gonniegijsen

    Author Comment

    LVL 4

    Expert Comment

      1.Start the Exchange Management Console.

       2. In the console tree, expand Server Configuration, and then click Mailbox.

       3.In the work pane, select the storage group in which you want the new mailbox database to be created.

       4.In the action pane, click New Mailbox Database. The New Mailbox Database wizard appears.

       5.On the New Mailbox Database page, complete the following fields:
              * Mailbox database name   Use this box to type the name of the new mailbox database. The name can be up to 64 characters in length and cannot use the following characters: \ / " = , ;
              * Database file path   This box shows where the new mailbox database will be created. To change the location of the Exchange database (.edb) file for the new mailbox database, click Browse, and then select a new location.
              * Mount this database   Select this check box to mount the mailbox database immediately after it is created. Mounting a database puts it online, thereby making its data available to users.
              * Local continuous replication database file path   This box appears only if local continuous replication is enabled for the storage group in which the mailbox database will be created. This box displays the location of the backup copy of the Exchange database (.edb) file. Click Browse to select a new location for the backup database file. For information about enabling local continuous replication for a storage group, see Managing Local Continuous Replication.

       6.Click New to create the mailbox database.

       7.On the Completion page, confirm whether the new mailbox database was created successfully. A status of Completed indicates that the wizard completed the task successfully. A status of Failed indicates that the task was not completed. If the task fails, review the summary for an explanation, and then click Back to make any configuration changes.
     8.Click Finish to complete the New Mailbox Database wizard. The new mailbox database appears under its storage group in the work pane of the Exchange Management Console.

    Accepted Solution

    3. I don't see any storage group, I can only choose "new storagegroup". When I do this I get the following error:


    Author Comment

    control keymgr.dll did the trick, removed the saved entry and i was good to go

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