I have installed a backup exec v12,5 on windows server 2003 standard edition that is connected to a domain. Into my domain there is also two domain controllers one exchange server and the backup server I am just talking about. The backup excc can be configured for email notification. There is no issue with the backup system as everything works perfectely, the only problem is the email notification. The exchange server is also working properly and there is no issue on that as well.
The exchange server internal ip is 192.168.2.25 and the name of the exchhage server is 'exch-srv' that resolve the ip address indeed dns is properly configured. So there is not issue at all with Exchange server mail system works just fine
On the backup excec on the notification email there is simple configuration where the detail related to the exchange server need to be entered which are the exchange ip address or name and the email address field that need to be filled when an exstinguish email address. So i set up all those details plus the recipient which is the person that will receive the notification.
The problem is that those notification should be sent whenever a backup fails or start and so on, but the notification doesn't work and notification is not sent.
There is a test button to verify that notification is sent but when i click the test button still the same issue no notification is sent out. Obiviously only people that knows Backup exec can know what it can be the issue.
Any help please let me know.