shanghui
asked on
Occasional Vista blackscreen with white text
I am getting an occasional blackscreen with white text on a brand new Vista SP1 Business laptop with 4GB ram. Sometimes the computer manages to restart. Most recently windows tries to repair itself.
Below is the message on the screen after restart.
I have also uploaded the minidump files here: http://www.srpro.com.au/Minidump2.zip
Could someone please help me have a look and advise please.
Many thanks in advanced.
Below is the message on the screen after restart.
I have also uploaded the minidump files here: http://www.srpro.com.au/Minidump2.zip
Could someone please help me have a look and advise please.
Many thanks in advanced.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 3081
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8A55138A
BCP3: 8B51D6A0
BCP4: 8B51D39C
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111808-01.dmp
C:\Users\Viv White\AppData\Local\Temp\WER-82384-0.sysdata.xml
C:\Users\Viv White\AppData\Local\Temp\WER23F4.tmp.version.txt
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ASKER
Removed Symantec AV and have been good.
Many thanks.