Intel Pro/Set Wireless on Dell Latitude D610

Posted on 2008-11-18
Last Modified: 2013-11-09
I have been having trouble in the last 2 weeks connecting to a wireless connection from this laptop. This is a new issue. I was traveling much of the time and sometimes could connect and sometimes not. One of the issues was that Zcfgsvc.exe and/or iFrmewrk.exe were hogging all the resources and attempts at troubleshooting took forever.

I am back in my home office and am unable to connect wirelessly this morning after rebooting the machine.  I had the connection made for the last few days (it took fussing around), but then ran fine until I had to restart the machine. Task Manager says there are 2 instances of iFrmewrk.exe running -- one taking 99% of resources. Zcfgsvc.exe is also running.

Somewhere on this site, I saw advice to rename Zcfgsvc.exe to Zcfgsvc.old and restart the machine. That worked a few times on the road. I've also just used End Process on both of them, but then I seem to have a problem with the profiles file -- sometimes getting an error message that the profiles are in use (by what??).

Right now, I have the Intel Pro/Set window open and it finds the ssid for my office network. But, it won't connect. It asks for the security key; I enter it; eventually get a window that shows the ssid and wants to configure. When I click on Next, the error message about the profiles comes up. With the two processes running, all  of this can take 10 or 15 minutes to find out that it isn't going to connect.

What do these two programs do? Should I disable Zcfgsvc.exe? When I end the iFrmewrk.exe, that closes the Intel Pro/Set Wireless window.
Question by:dearnold
    LVL 44

    Assisted Solution

    > Task Manager says there are 2 instances of iFrmewrk.exe running

    Did you try doing End Process on just the one using 99% of the CPU cycles?

    If doing a complete uninstall and reinstall of the PRO/set software and drivers doesn't help, you could just uninstall the PRO/set software and use WZC instead.

    After uninstalling the software, you would right-click the wireless card in Device Manager and choose Uninstall to remove the drivers... then (you should not need to reboot), run the latest install file for your wireless card. I would have provided a link to it, but you didn't tell us which Intel card you have.

    If you have problems switching back to WZC, see

    Accepted Solution

    >Did you try doing End Process on just the one using 99% of the CPU cycles?<

    I did, and it doesn't make a difference.

    I've done a complete uninstall and reinstall fo the PRO/set software and drivers and it doesn't help at all. In fact, the reinstall goes as slowly as trying to run the Intel software.

    What I'm puzzled about is why this is happening now? I've had this laptop for more than 2 years and this hasn't been a problem.

    I'll try using WZC instead and see if I can get that up and running.
    Any other opinions out there on the Intel PRO/set software?
    LVL 44

    Assisted Solution

    > What I'm puzzled about is why this is happening now? I've had this
    > laptop for more than 2 years and this hasn't been a problem.

    On a windows computer that has a certain few programs installed on it, and you just run those programs, never installing/uninstalling other programs or hardware... it will run for days without needing to be rebooted, and everything will stay stable.

    On a windows computer where you install and uninstall a few programs and/or swap some hardware in and out, you should PLAN on doing a format and re-install of everything once a year, minimum. If you try new programs very often, like once a week, you should wipe and re-install every 6 months.

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