Intel Pro/Set Wireless on Dell Latitude D610

I have been having trouble in the last 2 weeks connecting to a wireless connection from this laptop. This is a new issue. I was traveling much of the time and sometimes could connect and sometimes not. One of the issues was that Zcfgsvc.exe and/or iFrmewrk.exe were hogging all the resources and attempts at troubleshooting took forever.

I am back in my home office and am unable to connect wirelessly this morning after rebooting the machine.  I had the connection made for the last few days (it took fussing around), but then ran fine until I had to restart the machine. Task Manager says there are 2 instances of iFrmewrk.exe running -- one taking 99% of resources. Zcfgsvc.exe is also running.

Somewhere on this site, I saw advice to rename Zcfgsvc.exe to Zcfgsvc.old and restart the machine. That worked a few times on the road. I've also just used End Process on both of them, but then I seem to have a problem with the profiles file -- sometimes getting an error message that the profiles are in use (by what??).

Right now, I have the Intel Pro/Set window open and it finds the ssid for my office network. But, it won't connect. It asks for the security key; I enter it; eventually get a window that shows the ssid and wants to configure. When I click on Next, the error message about the profiles comes up. With the two processes running, all  of this can take 10 or 15 minutes to find out that it isn't going to connect.

What do these two programs do? Should I disable Zcfgsvc.exe? When I end the iFrmewrk.exe, that closes the Intel Pro/Set Wireless window.
Thanks!!