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Did the user leave OWA inactive for a long period of time?
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Did the user leave OWA inactive for a long period of time?

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No. As soon as you sign in and click on two or three items the very next screen is another logon screen.
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No. As soon as you sign in and click on two or three items the very next screen is another logon screen.

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When a user uses an internal address for exchange (<a href="http://server/exchange" rel="ugc">http://server/exchange</a>) they are immediately prompted to log in again after clicking on two or three emails. This happens on any computer. However, when using an external address, (<a href="http://mail.domainname.com/exchange" rel="ugc">http://mail.domainname.com/exchange</a>), it appears to work fine. I can open emails and navigate through OWA without being logged off. Please see the attached screen shot.<br />
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So far this has only been happening to one user, as far as i have been told.<br />
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Andy<br />
<a href="https://filedb.experts-exchange.com/incoming/2008/11_w47/79077/Capture.JPG" target="_blank" class="file-inline" title="Second OWA logon Prompt. (94 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture.JPG</a>
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Capture.JPG

When a user uses an internal address for exchange (http://server/exchange) they are immediately prompted to log in again after clicking on two or three emails. This happens on any computer. However, when using an external address, (http://mail.domainname.com/exchange), it appears to work fine. I can open emails and navigate through OWA without being logged off. Please see the attached screen shot.

So far this has only been happening to one user, as far as i have been told.

Andy

Logged out after logging into Outlook Web Access (OWA) for SBS 2003.

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.