Updates to public contact folder not showing up on clients with the public contacts in their favorites.

Posted on 2008-11-18
Last Modified: 2012-05-05
When the public contacts are updated, the updates aren't showing up for people who have the public contacts setup as a favorite in outlook contacts.  Ideas?
Question by:breynolds01
    1 Comment
    LVL 11

    Accepted Solution

    Usually just forcing a Send-Receive (Tools > Send/Receive > Send/Receive All)  will let the offline favorites catch up with the online contacts.

    If not it could be that you need to check the send receive options on Public Folder Favorites.

    Tools > Send/Receive > Send/receive settings > Define Send receive groups

    Make sure an automatic send receive is scheduled for every 15 minutes or so.( Tick the box)

    Now in same windwo highlight  'All Accounts' and select Edit

    In folder options scroll down and check that Public Folders are shown - and that the relevant folders are ticked.


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